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A Roadmap to Enhanced Hotel Operations: 10 Strategic Insights

eZee Absolute

Streamlined hotel operations can significantly impact a hotel’s bottom line by enhancing guest retention , attracting positive reviews, and optimizing resource utilization. By optimizing these key touchpoints, you can showcase your commitment to guest-centric operations and create a lasting impression of professionalism and care.

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Hospitality training: Courses and programs for hotels

SiteMinder

The program should address the latest trends in guest service, technology, sustainability, and more. Reception staff won’t get as much out of food and beverage safety training as kitchen staff will, nor would kitchen staff necessarily benefit from guest service training if they’re in a solely back-of-house role.

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10 Effective Cost-Saving Strategies for Hotels

Revenue Hub

The right PMS can also automate processes such as room assignments and inventory management to help reduce the workload for front desk staff, giving them more time to focus on delivering exceptional guest service.

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How to Calculate Hotel Guest Acquisition Cost (GAC)

Hotelogix

Total Operational Expenses are the costs related to the operational aspects of guest acquisition, such as training the staff, updating your website, improving guest services, and other activities to enhance your overall guest experience.