January, 2023

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Managing the talent gap: Sparking passion for hospitality in Gen Z

eHotelier

We need to change our thinking as hospitality managers to attract new, young talent to an industry that has been bruised and battered by the pandemic. Hoteliers should take this opportunity to rethink our approach to talent.

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2023 trends: Top 5 future innovations in hotels and hospitality

eHotelier

Let's take a glimpse into the future.

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Wayward Brewing opens Speakeasy bar in Marrickville

Hospitality Magazine

Sydney brewery Wayward has been serving the public at its taproom for more than seven years, but now it’s launched something a little different – a cocktail and beer speakeasy. The new addition to the Inner West landscape is all about comfort, with the 50-seat space fitted out according to a homey aesthetic – think cozy chairs and leather lounges.

Magazine 305
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How AI Alleviates Restaurant Pain Points

Modern Restaurant Management

Since the pandemic, restaurants have endured a plethora of issues ranging from fluctuating dining restrictions to supply chain issues to rising food prices. But arguably no issue has proven to be as constant and bedeviling as the labor shortage. Recent research has proven the industry is still struggling to rebound on staffing, reporting a woeful 500K fewer employees than before the pandemic.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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The 38 Essential Manila Restaurants

EATER

Mang Leo’s Turon. | Toni Potenciano. Catch a merienda drag show, haggle for crabs at a wet market, and taste haute Filipino cuisine in Manila The home of banana ketchup , Eater’s favorite fried chicken , and arguably the world’s longest Christmas season (it unofficially starts in September), Manila is a huge metropolis made up of many individual cities and the homes of more than 13 million people.

Marketing 145

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Vine Hotels makes four senior appointments

Hotel Owner

Vine Hotels has announced four senior appointments across the 13 properties it owns or manages in the UK. Ruslana Yarmolyuk will take over as general manager for Mercure Kenwood Hall Hotel and Spa, bringing over a decade in hotel management. Yarmolyuk has had successful terms as a general manager for many properties within the Mercure hotels portfolio.

Training 134
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Effective methods of waste management in the hotel industry and why it’s important

eHotelier

Hotel companies need to have a comprehensive framework that helps optimise each waste material in the sector while also reducing environmental impact. Cost savings are also a great side benefit.

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$17,000 in penalties for regional Victorian cafe

Hospitality Magazine

The operators of Cafe 3564 in Echuca, Victoria, have been hit with a slew of penalties for failing to back-pay a visa holder. The former cook worked at the cafe from July 2017 to September 2019, with Fair Work Ombudsman inspectors investigating after receiving a request for assistance from the worker. Inspectors formed the belief the employee had been underpaid minimum wage rates, overtime, penalty rates and more, going on to issue a compliance notice in October 2020.

Magazine 264
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Strategic Ways for Restaurateurs to Grow Their Brands

Modern Restaurant Management

Independent restaurants with fewer than three locations make up more than half of the restaurants in the U.S. Many restaurateurs dream of growing into multiple locations, but it takes a lot of capital investment to get there. At my restaurant development and investment firm Full Course, we work with emerging brands to develop leadership, optimize business practices and ultimately provide financial investment for expansion.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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The Many Lives of Banana Ketchup

EATER

UFC is one of the many brands of banana ketchup readily available in the U.S. The condiment is a Filipino food icon and a platform for chefs to reimagine the cuisine of the Philippines “Banana ketchup was always there,” says Paolo Campbell. The chef grew up eating it with chicken and as the basis of sweet Filipino spaghetti sauce, and today he serves the condiment at the Chicken Supply, his Filipino fried chicken counter in Seattle.

Pricing 145
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The Vineyard to reintroduce tasting menus and wine flights next month

Boutique Hotelier

The Vineyard, a luxury boutique in Newbury, will reintroduce tasting menus and wine flights to its restaurant next month for the first time since the pandemic. General manager Chris Smith, who was promoted to his new role last October, says the move is part of his plan to bring back the hotel’s wine theme “in a big way.”. Smith told BH: “Pre-Covid, we used to do a ‘Judgement of Paris’ wine flight [referencing the famous blind tasting where Californian wines won out against their French counterpa

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AHLA: U.S. Travelers Are More Likely to Stay in Hotels in 2023

Lodging Magazine

WASHINGTON—Sixty percent of U.S. adults report being more likely to stay in hotels this year than in 2022, and hotels are the top lodging choice among those planning to travel for business and leisure in the next three months, according to new national Hotel Booking Index survey research commissioned by the American Hotel & Lodging Association (AHLA) and conducted by Morning Consult.

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Top 10 list for controlling hotel expenses

eHotelier

Here are the top 10 control points to ensure you are not missing any dollars in your hotel. Failure to follow these controls will cost you by increasing your expenses.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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Noma And The Broken Economics of Restaurants

The Restaurant Manifesto

The industry’s deep-rooted problems go far beyond crunching the numbers. The post Noma And The Broken Economics of Restaurants appeared first on The Restaurant Manifesto.

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Why ORM Matters for Restaurants

Modern Restaurant Management

In the digital age, online reputation management is critical for business success. Many depend on social media reviews and posts about a particular restaurant before deciding whether they will dine there or not. Nearly half of your market depends on social media comments for their restaurant reviews. A survey conducted by MGH Advertising found that 45 percent of American diners said they tried a restaurant for the first time precisely because of a positive post on social media, while another 21

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You Were Never Going to Go to Noma Anyway

EATER

A yellow ramekin of sea snails on a gray plate. | Jason Loucas/Noma. I can’t bring myself to mourn Noma’s upcoming closure, because nothing is being taken from me Like many whose Google News “For You” feeds are skewed toward restaurant reviews and the latest TikTok recipe trends, I woke up to the news that Noma is closing next year (to focus on e-commerce and the occasional pop-up).

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Most romantic hotels UK: 17 boutique properties perfect for lovebirds

Boutique Hotelier

Romance is a funny old thing. Some people choose to express their love through acts of service or material gifts, but one treat that is always bound to go down well is a romantic trip away to a beautiful hotel. When it comes to the most romantic hotels in the UK, there is some serious competition. The UK is home to an abundance of romantic hideaways, primed for birthdays, anniversaries, Valentine’s Day or just an extra special date night.

Concierge 130
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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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AHLA: Hotel Industry Projected to Surpass Pre-Pandemic Levels in 2023

Lodging Magazine

WASHINGTON—The hotel industry in 2023 is projected to surpass pre-pandemic levels of demand, nominal room revenue, and state and local tax revenue, while inching closer to other key 2019 performance metrics, according to the American Hotel & Lodging Association’s 2023 State of the Hotel Industry Report. The report, which forecasts that operational challenges such as staffing shortages and economic factors will replace COVID as hoteliers’ top concerns, is based on data and analysis from Oxfor

Magazine 122
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How to keep your guests and staff safe from fire risks

eHotelier

Keeping the guests and staff safe during a fire only requires some preventative planning and help from experts. Then if a fire does happen, you know that your hotel will be safe as will the people inside.

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WTTC: Consumers shift toward sustainable travel

Hotel Business

A new report by World Travel & Tourism Council (WTTC) and Trip.com Group, together with Deloitte, reveals a heightened appetite for sustainable tourism among consumers, with 69% of travelers actively seeking sustainable travel options. In this follow-up report, WTTC joined forces again with leading global travel service provider, Trip.com Group and its major consumer brands Trip.com, Ctrip and Skyscanner, with additional data sourced from Deloitte, to analyze the trends that shaped the Trave

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How Restaurants Can ‘Deliver’ on Revenue During Times of Inflation

Modern Restaurant Management

Inflation is dominating the conversation in every industry today and according to the Bureau of Labor Statistics prices rose 7.7 percent for the year ending in October. Despite inflation taking its toll, many people are continuing to prioritize and enjoy the convenience of takeaway and food delivery with recent Deliverect data revealing that more people are purchasing delivery orders today than they were before the recent increase in the cost of living.

Pricing 191
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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.

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Here Are the 2023 James Beard Awards Restaurant and Chef Semifinalists

EATER

Getty/Victor Spinelli/WireImage Check out the full list Today in a press release, the James Beard Foundation revealed the semifinalist nominees for the 2022 James Beard Awards. The categories reflect changes made in the wake of an extensive 2021 audit to address the longstanding biases baked into the awards process. New awards categories include an emerging chef award without an age cutoff, as well as regional best chef categories that now include separate awards for California, Texas, and New Y

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Claude Bosi confirmed to head up Brooklands restaurant at The Peninsula London

Boutique Hotelier

It has been confirmed that two Michelin star chef Claude Bosi will open a rooftop restaurant called Brooklands at The Peninsula London when it opens later this year. As first reported by Boutique Hotelier last June, Bosi has been appointed chef director at the highly-anticipated hotel, which was officially launched to the media at a breakfast event this morning.

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Peachtree Hospitality Management Forms Partnership With HOS Management

Lodging Magazine

ATLANTA—Peachtree Hospitality Management (PHM) has formed a long-term partnership with Savannah-based HOS Management (HOS) to operate nine of its hotels with the potential for additional locations to be managed in the future. The current HOS hotel properties are primarily in the U.S. Southeast and are Marriott, Hilton, and IHG-branded hotels. “We have a wealth of experience managing hotels and providing best-in-class operations for our valued partners like HOS Management, who have entruste

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How to combat hotel data breachers: A guide for independent hoteliers

eHotelier

Implementing identity access management strategies, using secure payment processing solutions for online transactions, and requiring updated personal information all help ensure your data is safe and secure.

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an