Social Hospitality

JANUARY 1, 2024

Ensuring ethical practices in social media marketing is crucial for fostering confidence in consumers and cultivating a positive brand image. The establishment of trust contributes significantly to customer loyalty. It also leads to repeat business, a crucial element for sustained success over the long term. However, learning how to navigate the ever-evolving landscape of social media marketing can be challenging.

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Information Communication Marketing Server 52

Revfine

JANUARY 1, 2024

STR Report The STR Report is a comprehensive analysis of hotel industry performance. It offers critical data on occupancy, average daily rate, and revenue per available room, making it essential for hoteliers and investors to understand market trends, benchmark against competitors, and strategize for revenue maximization and market positioning. Key Takeaways Benchmarking Tool: The STR The post STR Report: Introduction Guide for Hoteliers appeared first on Revfine.com.

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Marketing 52

Mary Gostelow

JANUARY 1, 2024

There are many who say never eat breakfast in the same venue as you dined, but if hotels are smart they can disguise a space so successfully that no-one, at last none of the customers, realises the repetition. Four Seasons Marrakech is one such Houdini of hostelry. (Girlahead has already commented on how it is near impossible to retrace steps to walk to rather than back from, the gym.

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SiteMinder

JANUARY 1, 2024

Even with 2022 underway and the world endeavouring to find a level of normalcy, a lot of questions still remain for hotel operators. There’s no doubt the next 12 months will continue to pose challenges, but for savvy operators who continue to be agile and think creatively, there will also be many opportunities to drive new revenue. The questions around what old practises can be returned to, what new strategies will become gospel, and what innovations need to be driven further than ever before ar

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Marketing 45

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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

Guest Satisfaction

Mary Gostelow

JANUARY 1, 2024

The last destination od 2023 was, for Girlahead, Marrakech. Arrival was by train, a 145-minute jolt from Casablanca. and jolt it was, in old Chinese rolling stock on a high-speed track. Four Seasons Marrakech of course were there to meet, and greet. And Thomas Krooswijk, GM of the hotel, was there at the main entrance – not so much a door as a covered walkway, which leads to an indoor sitting rooom flanked by two 1.5-metre high white bird cages.

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Training 52