Thu.Jun 08, 2023

article thumbnail

Fentanyl in hotels: what you need to know to keep guests and staff safe

eHotelier

Life-threatening effects can occur within two minutes of use, so it crucial to identify the symptoms as quickly as possible and you must train hotel staff about this deadly drug.

Training 290
article thumbnail

Best Promotion Strategy for Beach Resorts

Soft Inn

Promoting is crucial in this era to ensure your business gets the needed attention from the public. That's why you need a solid plan and strategy to promote your resort. A strong promotion strategy can help your resort in the long run.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Zien Group launches independent brand with hotel opening

Boutique Hotel News

The Netherlands: Zien Group, the parent company of Eden Hotels , has opened the Jan Luyken Amsterdam as part of a new independent hotel brand. The 62-bedroom townhouse, located in the Museum Quarter of Amsterdam, has undergone a multimillion pound investment from Zien Group to transform it into the Jan Luyken. Interior design studio Nicemakers have led the renovation.

147
147
article thumbnail

The Impact of AI on the Hospitality Industry

InnQuest

Are you curious about the latest trends and impact of AI in the hospitality industry? Here’s everything you need to know and more. Gone are those days when a friendly concierge staff was the peak of personalized service. Artificial intelligence (AI) is seamlessly integrating into hospitality experiences, redefining our expectations – from chatbots providing instant customer support to predictive analytics optimizing hotel operations.

article thumbnail

Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

article thumbnail

Marriott International signs agreement with Hiap Hoe Limited to bring the Aloft Hotels brand to Singapore

eHotelier

Marriott International, Inc. today announced it has signed an agreement with Hiap Hoe Limited, through HH Properties Pte. Ltd, to bring the design-forward Aloft Hotels brand to Singapore. Following a strategic conversion, the signing of the 785-room hotel expects to open in Q3 2023, marking the Aloft brand’s debut in Singapore and the largest Aloft hotel in the world.

130
130

More Trending

article thumbnail

Hotel Bellevue joins preferred hotels and resorts, expanding its global presence

eHotelier

Lošinj Hotels and Villas is proud to announce that Hotel Bellevue, one of its premier properties in Lošinj, Croatia, has officially joined Preferred Hotels & Resorts, the world’s largest independent hotel brand, as a prestigious L.V.X. collection member. This partnership will enhance the hotel’s international visibility, attract discerning travelers from around the globe, and contribute to the overall growth of the hospitality industry on the idyllic island of Lošinj.

130
130
article thumbnail

Seven signs it’s time to change your Property Management System (PMS)

MEWS

The hospitality industry has changed a lot in the last four years. Some of the headline topics include the need for more automation, struggles with staffing issues, changing guest expectations and the rise of the bleisure traveler. You’ve likely been affected by some or all of these areas, and they’re all ultimately reasons to switch property management system (PMS).

article thumbnail

IHG continues to strengthen Egypt portfolio with two new signings in Cairo

eHotelier

IHG Hotels & Resorts, one of the world’s leading hotel companies, has strengthened its partnership with one of the leading developers in Egypt, Arkan Palm for Real Estate Investment, to build two more hotels in the capital city — InterContinental West Cairo 205 scheduled for a January 2028 opening and the voco West Cairo 205 Suites, set to open by June 2026.

article thumbnail

Interesting Hotels Group acquires Lake District hotel

Boutique Hotel News

UK: The 58-bedroom Riverside Hotel in Kendal has been sold by South Lakes Hotels to Interesting Hotels Group off a guide price of £4.5 million. The Riverside Hotel is located on the banks of the River Kent and features a restaurant, bar, and meeting space. It joins seven properties within the Interesting Hotels’ portfolio, including Llangoed Hall in Powys, Sudbury House in Oxfordshire, The Swan at Hay in Herefordshire, Poets House in Cambridgeshire, Hawkstone Park in Shropshire, Chateau Rhianf

Pricing 130
article thumbnail

Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

article thumbnail

IHG applauds Kandooma’s impact on sustainability

eHotelier

Mark Eletr, General Manager of Holiday Inn Resort Kandooma Maldives has been recognised for efforts in sustainability at the annual InterContinental Hotels Group (IHG) Impact Awards, Southeast Asia & Korea.

130
130
article thumbnail

The Calcot Collection flagship unveils refurbished restaurant

Hotel Owner

The Calcot Collection has revealed that its flagship property Calcot and Spa Following has completed the next phase of its refurbishment with the unveiling of its new restaurant, The Brasserie, and day-to-night café lounge, The Hive. Serving breakfast, lunch, dinner, afternoon tea and Sunday lunch, The Brasserie overlooks the surrounding gardens and rewilded grounds beyond.

105
105
article thumbnail

Ron Lohnes named Franchise Development and Assurance and Marketing Program Director at Hospitality International Inc

eHotelier

hihotels by Hospitality International, a recognized leader in franchising of conversion and new build hotels for economy lodging, is pleased to announce the return of Ron Lohnes as Franchise Development and Assurance & Marketing Program Director for the Southeast Region.

Marketing 130
article thumbnail

The Kings Arms Hotel in Christchurch brought to market for £4m

Hotel Owner

The Harbour Hotel Group has launched to market The Kings Arms Hotel in Christchurch at a guide price of £4m. The Kings Arms Hotel is a newly refurbished boutique hotel featuring 20 luxury en suite bedrooms and the multi-award winning King’s Restaurant, with wedding venue and events facilities. The King’s Restaurant accommodates up to 80 covers and is one of the only restaurants in Dorset to have been awarded the Bib Gourmand Award for three consecutive years.

Marketing 105
article thumbnail

No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

article thumbnail

Atrium Hospitality Showcases Makeover of Houston Marriott® South at Hobby Airport

Hospitality Net

Come experience the beautiful transformation of the Houston Marriott® South at Hobby Airport in Texas, operated by Atrium Hospitality, one of the nation’s largest hotel operators. Our 290-key hotel’s seven-month, multimillion-dollar renovation spanned guest accommodations, atrium lobby, restaurant, meeting space, plus new and expanded fitness center, among other areas.

article thumbnail

How to attract and retain talent within hospitality

Hotel Owner

Speak to any operator and the persistent challenge within hospitality remains staff shortages. According to recent data from the Office for National Statistics (ONS), employment vacancies in hospitality have remained around 140,000 for five months in a row. Attracting talent is one challenge – but retaining them is also important if we are to lower this figure.

Training 105
article thumbnail

Grubhub and Homewood Suites by Hilton Bring Food Delivery to Guests at U.S. Hotels

Hospitality Net

Grubhub, a leading online and mobile food-ordering and delivery platform, and Homewood Suites by Hilton, the award-winning extended-stay brand, are taking the guesswork out of ordering a meal while traveling through their latest partnership. The companies will bring off-premises dining options to guests through the Grubhub app at nearly 500 Homewood Suites locations across the country.

102
102
article thumbnail

Middletons Hotel completes latest refurbishment phase

Hotel Owner

Middletons Hotel based in central York and part of the nationwide group of hotels, spas and inns, Daniel Thwaites, has unveiled the results of its recent refurbishment. The four-star property, which is home to 56 bedrooms within five listed buildings, has unveiled new looks at 18 of its bedrooms, as well as an upgrade to its public spaces. The hotel focused its latest renovation project on the Grade II listed Lady Anne building which saw its air-conditioning, windows and insulation refurbished o

105
105
article thumbnail

Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

article thumbnail

Knowland: Chicago again leads in monthly U.S. meetings and events

Hotel Business

The Chicago market in May led the U.S. meetings and events industry by volume for the second month in a row, according to Knowland. Second place again went to Washington, DC, with Los Angeles/Long Beach in third. This data is a subset of the company’s sales intelligence platform designed to help hoteliers build and protect a hotel’s revenue base. In terms of corporate industry segments for the month, sports and entertainment showed the strongest performance with 199.7% of 2019 event volume, whil

Events 102
article thumbnail

The Other House unveils plans for Covent Garden site

Hotel Owner

Residents club The Other House has unveiled its plans for its Covent Garden site due to open in winter 2024. The site will offer apartment-style living with the brand’s signature ‘Club Flats’, and public areas comprising a bar and rooftop terrace, the Owl & Monkey, all day brasserie, The Other Kitchen, and exciting event spaces. It will also offer private dining rooms, atmospheric lounges and a wellness and wellbeing retreat with a subterranean pool, treatment areas including its signa

Catering 103
article thumbnail

InterContinental Tashkent defines new standard of luxury in the heart of Uzbekistan

Hospitality Net

The world’s first and largest luxury hotel brand, InterContinental Hotels & Resorts, is celebrating a new era of luxury with the opening of InterContinental Tashkent, marking the brand’s debut in the Uzbekistan capital.

102
102
article thumbnail

Crieff Hydro Hotels unveils new SCAA partnership

Hotel Owner

Crieff Hydro Family of Hotels has announced a new charity partnership with Scotland’s Charity Air Ambulance (SCAA), pledging to raise much-needed funds for the Scottish charity which provides life-saving services to communities in every corner of Scotland. The funds will be raised by hotel employees across the hotel group’s eight properties within the portfolio, as well as guests who pass through its doors throughout the year, with a number of activities already earmarked to kick off fundr

101
101
article thumbnail

Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

article thumbnail

JW Marriott Mexico City unveils newly renovated guest rooms and suites

Hospitality Net

JW Marriott Mexico City, nestled in the heart of Mexico City’s prestigious Polanco District is pleased to share the completed renovations of its guest rooms and suites, the first phase of an ongoing total property transformation. The new rooms, which underwent a full refurbishment and modernization, have been designed to ensure the iconic hotel continues to meet the needs of today’s most discerning local and international luxury travelers.

98
article thumbnail

Lark Hotels adds four North Carolina properties

Hotel Business

Lark Hotels has added four properties along North Carolina’s southern shore to its Lark Independent collection, The Beach House and The Starlite Inn in Carolina Beach, and The Admiral’s Quarters Motel and The Sand Dunes in Kure Beach. The independently owned boutique hotels will now be managed and operated by Lark, growing its portfolio of Lark Independents to 18 hotel properties throughout the U.S.

98
article thumbnail

LodgIQ to Sponsor and Exhibit at HSMAI ROC 2023

Hospitality Net

Silicon Valley-based LodgIQ™, the premier AI-powered revenue management technology provider, has announced its sponsorship of the 2023 Hospitality Sales and Marketing Association International (HSMAI) ROC Conference, which takes place June 27-28 in Toronto, Canada. The event will explore the latest trends and challenges facing the hospitality industry, focusing on the convergence of marketing, revenue optimization, and other commercial functions into new and evolving commercial strategy organiza

Events 98
article thumbnail

Knowland: Chicago Continues to Lead the U.S. Meetings and Events Industry

Lodging Magazine

ARLINGTON, Virginia—Knowland continued its monthly monitoring of the top 25 markets to identify those that are leading the industry in meeting and event volume. The company announced the Chicago market led the U.S. meetings and events industry by volume for May for the second month in a row. Second place again went to Washington, D.C., with Los Angeles/Long Beach in third.

Events 98
article thumbnail

Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.