EATER

APRIL 12, 2024

David Chang during an appearance on “The Kelly Clarkson Show.” | Weiss Eubanks/NBCUniversal via Getty Images After drawing backlash, Dave Chang released a special podcast episode to explain his side of the chile crunch trademark controversy Last week, chef Dave Chang drew ire across the food community after the Guardian reported that Momofuku, the packaged goods brand that Chang spun out of his popular restaurants, had begun to enforce its trademark on the term “chile crunch” and was sending cea

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Modern Restaurant Management

APRIL 12, 2024

Love it or hate it, social media dictates what’s hot and what’s not. According to Social Media Today , 30 percent of millennial diners avoid restaurants with a limited Instagram presence. Across generations, a UK poll indicates that 41 percent of would-be diners turn to social media as the best way to judge if a restaurant is worth visiting.

Back of House 99

Back of House Marketing 99

EATER

APRIL 12, 2024

David Chang during an appearance on “The Kelly Clarkson Show.” | Weiss Eubanks/NBCUniversal via Getty Images After drawing backlash, Dave Chang released a special podcast episode to explain his side of the chile crunch trademark controversy Last week, chef Dave Chang drew ire across the food community after the Guardian reported that Momofuku, the packaged goods brand that Chang spun out of his popular restaurants, had begun to enforce its trademark on the term “chile crunch” and was sending cea

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Hospitality Net

APRIL 12, 2024

Whether it’s rooting on a team at a nearby sporting event, drifting down a lazy river with loved ones at a Play category listing, or enjoying the pool with friends at a beachfront villa, there are plenty of playful adventures awaiting this summer.

Events 113

Events 113

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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

Guest Satisfaction

EATER

APRIL 12, 2024

The Duke and Duchess of Sussex on a visit to Morocco in 2019. | Tim P. Whitby/Getty Images It’s the ultimate relatability grab Just one month after announcing plans to launch her forthcoming lifestyle brand, American Riviera Orchard, Meghan Markle, aka Meghan, Duchess of Sussex, is preparing to further solidify her new role as a food influencer with a brand new cooking show that’s set to debut on Netflix in the coming months.

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Blog Training 138

Hospitality Net

APRIL 12, 2024

Economic, social, and technological shifts are pushing the travel industry toward seismic change. Learn more about these key changes, their implications on the future of travel, and how travel and tourism companies can adapt to meet evolving traveler expectations.

Travel and Tourism 99

Travel and Tourism 99

Hotel Business

APRIL 12, 2024

By Jon Blakeney Revenue is surpassing pre-pandemic levels in travel, but there’s a new attitude in town. Today’s traveler is looking for a more authentic, culturally immersive and responsible experience. The 2023 American Express Global Travel Trends Report identified that 79% of Gen-Z and millennial respondents said they agree that they would love to partake in a day of the life of locals in the destination they are visiting, while 86% wanted to support local businesses while traveling.

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Travel and Tourism Workshop Book Events 98

Hospitality Net

APRIL 12, 2024

Nobu Hospitality, the renowned luxury lifestyle and iconic hotel, dining, and residence brand, is excited to announce the development of two exceptional properties in Bulgaria - Nobu Hotel and Restaurant Sofia and Nobu Hotel and Restaurant Varna. These properties, owned by BSPF Bulgaria EAD and GHV-Dolphins EAD are set to make a significant mark in the Balkans.

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SAS

APRIL 12, 2024

Imagine a not-so-distant future where quantum computing reshapes our approach to solving some of businesses’ and society’s most pressing issues. This isn’t fantasy. Just as nuclear energy, 3D printing and gene therapy transitioned from science fiction to scientific reality, quantum computing is on the brink of becoming the next transformative [.

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Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Strategic Planning

Hospitality Net

APRIL 12, 2024

To mark the first ever US – Japan Tourism Year, and in celebration of Airbnb’s mission to connect people from across the world through travel, Airbnb has pledged $1 million to fund a multi-year rural tourism exchange program between the US and Japan with an aim to strengthen economic opportunities through tourism in rural areas in both countries.

Travel and Tourism 98

Travel and Tourism 98

EATER

APRIL 12, 2024

Death & Co.’s recent union drive could have made history. But the failed effort underscores the challenges that come with unionizing bar staff, even as restaurants, cafés and hotels see an uptick in labor organizing.

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Hospitality Net

APRIL 12, 2024

Nobu Hospitality, the renowned luxury lifestyle and iconic hotel, dining, and residence brand, is excited to announce the development of two exceptional properties in Bulgaria - Nobu Hotel and Restaurant Sofia and Nobu Hotel and Restaurant Varna. These properties, owned by BSPF Bulgaria EAD and GHV-Dolphins EAD are set to make a significant mark in the Balkans.

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Lodging Magazine

APRIL 12, 2024

CHICAGO—Hyatt Hotels Corporation celebrated the groundbreaking of Caption by Hyatt Chattanooga in Tennessee, set to open in early 2026. Developed by 3H Group Inc. under a franchise agreement with Hyatt, the hotel in Chattanooga will combine the design and comfort of an upscale, lifestyle hotel with the self-activation capabilities of a select-service property.

Magazine 69

Magazine 69

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Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

Cost Reduction

Hospitality Net

APRIL 12, 2024

The Hotel Association of Los Angeles (HALA) celebrated the best and brightest of the industry Tuesday night at the second annual HALA Stars of the Industry Awards.

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Lodging Magazine

APRIL 12, 2024

PHOENIX, Arizona—Aligned Hospitality Management continued its growth by adding The M Solvang to its portfolio. This marks the company’s 25th property and its inaugural venture into the diverse California market. In recent years, Aligned Hospitality Management’s expansion has been marked by acquisitions and diversification into new markets. The M Solvang joins a lineup of boutique properties in Aligned’s portfolio, including The Tuxon in Tucson, Arizona; The Alice in Tucson, Arizona; and Th

Hospitality Management 69

Hospitality Management Magazine Marketing 69

Hospitality Net

APRIL 12, 2024

Hotel mobile check-in is a technology-driven process that allows guests to check into their hotel rooms using their mobile devices, without the need to queue at the front desk. This innovative service typically involves a hotel’s app or mobile website where guests can confirm their arrival, choose their room, and in some cases, even access their room using a digital key.

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Lodging Magazine

APRIL 12, 2024

WASHINGTON—U.S. hotel performance showed mixed results from the previous week but positive comparisons year over year, according to CoStar’s latest data through April 6, 2024. U.S. Hotel Performance March 31-April 6, 2024 Percentage change from comparable week in 2023:Occupancy: 64.1 percent (up 4.7 percent)ADR: $156.96 (up 2.1 percent)RevPAR: $100.59 (up 6.9 percent) Among the Top 25 Markets, Philadelphia reported the largest year-over-year occupancy lift (up 17.5 percent to 66.1 percent)

Magazine 64

Magazine Marketing 64

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Marketing

Hospitality Net

APRIL 12, 2024

Set to debut in spring 2025, minutes from the West entrance of Yosemite National Park, the brand’s highly anticipated California camp is now accepting reservations.

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Reservations 90

SAS

APRIL 12, 2024

Large language models (LLMs), like ChatGPT and Microsoft Copilot, have moved quickly out of the novelty phase into widespread use across industries. Among other examples, these new technologies are being used to generate customer emails, summarize meeting notes, supplement patient care and offer legal analysis. As LLMs proliferate across organizations, [.

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Hospitality Net

APRIL 12, 2024

Luxury hospitality epitomizes excellence in every facet of its operation, striving for unparalleled superiority in design aesthetics, offering incomparably attentive service, presenting the most exquisite culinary delights, and providing an exceptionally rejuvenating spa experience.

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Presentation 75

SAS

APRIL 12, 2024

This past International Women's Day, we heard from the author of Leap, Jessica Galica. She encouraged women to take control of their careers and gave them helpful steps to reach new heights in their jobs. At the end of the session, women worldwide had questions for our expert speaker. Continue [.

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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

Marketing

Hospitality Net

APRIL 12, 2024

Preparedness is a key element of effective hospitality. Guests at your hotel, resort, or other activity or accommodation should feel safe and looked after at all times. It’s crucial that your hospitality staff is also equipped to handle emergency situations. Learn how to train employees to assess risks, prevent adverse situations, and respond swiftly in times of crisis.

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Training 75

Hotel Business

APRIL 12, 2024

Sandos Hotels & Resorts , an all-inclusive hospitality brand, has appointed Alan Pujol as the company’s new VP, operations. Pujol began his hospitality career at the age of 25 as the resident manager for a hotel in Palma de Mallorca. Following his early days of success working for Marina Hotels in Spain, he was promoted within the company, becoming the general manager of two properties in Ibiza before a brief hiatus with the brand.

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Hospitality Net

APRIL 12, 2024

When travellers choose a hotel, they are looking for more than just a place to stay; they want to have an exceptional experience. Their criteria range from exceptional service to personalised details, unique amenities to seamless interactions. Though intangible, the technology that sits behind a hotel operation has a significant impact on the quality of these interactions.

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Presentation 75

Lodging Magazine

APRIL 12, 2024

LOS ANGELES, California—Springboard Hospitality announced its collaboration with Procure Impact. By sourcing products from social enterprises, Springboard Hospitality will add new products—ranging from in-room coffee and snacks to wellness products like candles and bath salts—as well as demonstrate its commitment to driving social impact by supporting vulnerable communities through its pledge of 5,000 hours of work.

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Procurement Magazine 59

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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.