Sun.Oct 08, 2023

article thumbnail

From zero to hero: 4 ways a hotel CRM can level up your marketing efforts

eHotelier

Organising and structuring your guest data properly is essential not only for improving outcomes within the marketing department but also for saving time, which is one of the key concerns of hotel marketers.

Marketing 290
article thumbnail

Benefits of Effective Communication in the Hotel Industry

Hotelogix

What do you think should be the most important quality of a hotel manager? If someone were to ask me, I’d say it would be the capability to communicate effectively with the staff, colleagues and guests. In this new age of electronic communication, one should not forget that effective verbal and non-verbal communication skills should be emphasized and well-executed in the hospitality industry.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Smooth Hotel Operations: Structured Task Management at Radisson Manchester

eHotelier

As Operations Manager of two Radisson hotels in Manchester, Martynas Rutkauskas is aware of the challenges that come with communicating via different communication channels. With hotelkit, it’s possible to communicate information to the entire team via one centralized platform. In this interview, he explains how the implementation of hotelkit did not only change the daily work routine in the hotel but also increased productivity levels.

article thumbnail

First in the industry online learning course on hospitality technology is now live

Hospitality Net

"A deep dive into the Hospitality Technology ecosystem" - immersive course designed for hotel operators, owners, vendors, investors, IT professionals, students and lecturers.

104
104
article thumbnail

Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

article thumbnail

IHG Hotels & Resorts opens Hotel Indigo Bordeaux – Centre Chartrons

eHotelier

For its third opening in France, Hotel Indigo, part of the IHG Luxury & Lifestyle portfolio, has chosen the bohemian city of Bordeaux as its new "pied-à-terre". This design-led boutique hotel is located in the central Chartrons district, a picturesque neighbourhood just a short stroll from the Garonne River. Hotel Indigo is one of the only hotel brands that delivers a beautiful perspective of the neighbourhood, bringing its sights, sounds, and flavours into our spaces.

130
130

More Trending

article thumbnail

Regent Porto Montenegro nominated for the International Award at the Brit List Awards 2023

eHotelier

Regent Porto Montenegro, a leading luxury waterfront hotel, is a finalist in the world-renowned Brit List Awards 2023 in the International Award category. Over the past few months, Hotel Designs has been going through 100s of applicants and finalising those who have been nominated for the prestigious award. Regent Porto Montenegro is excited to find out whether they have won at the glamorous awards ceremony on November 1st in the heart of London!

130
130
article thumbnail

STR Weekly Insights: 24-30 September 2023

Hospitality Net

The U.S. hotel industry closed September with weekly occupancy at 66.7%, up 0.5 percentage points (ppts) compared to last year. The impact of the Yom Kippur observance (24-25 September) had slightly less of an impact when compared to last year’s Rosh Hashanah observance (25-27 September 2022).

96
article thumbnail

Ernesto Fernandez appointed General Manager at Hyatt Regency Clearwater Beach Resort & Spa

eHotelier

Hyatt Regency Clearwater Beach Resort & Spa, an upscale resort located just steps away from the Gulf of Mexico and Pier 60, welcomes Ernesto Fernandez as general manager. In his new role, Fernandez will oversee the daily operations of the 286-room resort including the on-site spa, more than 20,000 square feet of functional meeting space, and multiple on-site restaurants.

130
130
article thumbnail

9 Top Tips for Effective Pricing Strategies for Hotels & Resorts

Revfine

An effective, data-driven room pricing strategy is the cornerstone of hotel distribution management, with the ultimate goal of finding the ideal price per room that ensures you can maximize revenue without losing guests to competing properties. 9 Effective Strategies for Rate Pricing While overall rate optimization is the main objective, there are various ways to The post 9 Top Tips for Effective Pricing Strategies for Hotels & Resorts appeared first on Revfine.com.

Pricing 71
article thumbnail

Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

article thumbnail

Erin Beadle appointed General Manager at The Hayes Mansion San Jose, Curio Collection by Hilton

eHotelier

The Hayes Mansion San Jose, Curio Collection by Hilton is thrilled to welcome Erin Beadle as its new General Manager. Beadle, who brings 17 years of hotel management, operations and sales experience to the role, is tasked with creating and executing strategies that further differentiate the historic property and cementing its world-class guest experience.

130
130
article thumbnail

Data and the Future of Revenue Management

Hospitality Net

As hospitality technology continues to evolve and reach higher levels of sophistication Revenue Managers are leaving multitudes of daily decisions in the proficient hands of revenue management systems.

75
article thumbnail

Marriott International, Ecovadis and Leading Industry Organizations launch the Hospitality Alliance for Responsible Procurement

eHotelier

Marriott International, EcoVadis and several leading global hospitality organizations – Accor, Hilton, IHG Hotels & Resorts, Radisson Hotel Group, and two global hospitality group purchasing organizations, Avendra and Entegra – today announced the launch of the Hospitality Alliance for Responsible Procurement (HARP).

article thumbnail

The Importance of Sleep Tech and Smart Mattresses

Hospitality Net

In an ideal world, every guest who books a room would spend at all the facilities onsite – restaurant, spa, golf, gift boutique, you name it. But that is very often not the case no matter how adept hoteliers are at marketing these ancillary spend opportunities. The only touchpoint that reaches all guests is the in-room experience and this is largely affected by how good a night’s rest each guest has.

Book 70
article thumbnail

No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

article thumbnail

Namibia’s Landscape to shine at the Africa Hospitality Investment Forum 2024

eHotelier

The Africa Hotel Investment Forum (AHIF), which is the premier tourism and hotel investment conference in Africa, attracting many prominent international hotel owners, investors, financiers, management companies and their advisers, will take place on 25 - 27 June 2024, in Namibia.

130
130