eHotelier

AUGUST 30, 2023

In an industry as competitive as hospitality, creating a seamless guest journey is essential for hotels. Here is a step-by-step recap on how to do it.

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Hospitality Magazine

AUGUST 30, 2023

The Sydney-based hospitality group will reopen the historic pub in Sydney’s Darlinghurst on September 13th. The new-look Taphouse will still carry its beloved charm but with a new Cantonese menu spearheaded by Director of Culinary Patrick Friesen and Head Chef Sam Ng. “We were inspired by the great English tradition of leasing out pub kitchens and serving a style of food not normally associated with a pub,” says Applejack Owner Hamish Watts. “So we have utilised one of ou

Magazine 246

Magazine 246

eHotelier

AUGUST 30, 2023

Achieving a 3% TRevPAR Increase in Just One Month: Pillows Hotel Reylof's Success with Oaky's Front Desk Upsell Automation - Suppliers - Insights %

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246

Modern Restaurant Management

AUGUST 30, 2023

In this current economic climate, it can be a challenge for restaurant owners to adequately plan for the future while dealing with the day-to-day necessities. To learn about best financial planning practices, Modern Restaurant Management (MRM) magazine reached out to Ben Johnston, COO of Kapitus, which provides financing for small and medium sized businesses.

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Pricing Magazine Book Marketing 175

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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

Guest Satisfaction

eHotelier

AUGUST 30, 2023

eHotelier partners with BPN's Maestro to enable hoteliers to promptly assign required training to address guest complaints, reviews, and service gaps.

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Training 246

eHotelier

AUGUST 30, 2023

Highgate, a leading real estate and hospitality management company, has been selected by Continental Assets Management to manage Hilton Garden Inn Kauai Wailua Bay. This marks Highgate’s’ first property on Kauai and its 12th property in Hawaii, including the notable ‘Alohilani Resort Waikiki Beach and The Twin Fin, Oahu.

Hospitality Management 130

Hospitality Management 130

Hospitality Magazine

AUGUST 30, 2023

Taro is one of the world’s most ancient crops and is part of the Araceae family. Known by the scientific name Colocasia esculenta , taro is a root vegetable that has edible corms, leaves, and stems. The vegetable is prolific across multiple countries, and is an essential foodstuff in Africa, Southeast Asia, Southern India, East Asia, and the Oceanic region where it is native in many areas.

Magazine 130

Magazine 130

eHotelier

AUGUST 30, 2023

In response to growing demand to spend autumn holidays in St. Moritz, more and more hotels and restaurants in town and in the Engadin are extending their opening days. The recently opened Grace La Margna Hotel – the first five-star hotel in the area – welcomes guest 365 days a year, the Suvretta House remains open until 22 October 2023, and the Grand Hotel Kronenhof Pontresina goes right into the winter season without ever closing its doors.

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Hospitality Magazine

AUGUST 30, 2023

St Kilda cocktail bar and pizzeria Flour Child has announced it’ll be opening a second venue on Richmond’s Church Street this October. The 200-seat venue will be upstairs to boast a dining space, high table seating, plus an intimate rooftop with Melbourne skyline views. Executive Chef Alessandro Bellomunno will lead the culinary offering drawing on his Italian heritage.

Magazine 130

Magazine 130

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Strategic Planning

eHotelier

AUGUST 30, 2023

W Punta de Mita, the newly reimagined beachfront resort on the shores of Riviera Nayarit, is pleased to announce the appointment of Oscar Gonzalez Ibarra as General Manager. With his extensive expertise in luxury hospitality and commitment to delivering unparalleled guest experiences, Gonzalez is poised to lead W Punta de Mita's reputation as the premier lifestyle hotel in the region.

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Industry Insights Lodging Magazine

AUGUST 30, 2023

WASHINGTON, D.C.—As summer winds down, many U.S. travelers are heading out of town. AAA booking data for flights, hotels, rental cars, and cruises shows Labor Day weekend travel is up over last year; domestic bookings are up 4 percent and international bookings are up 44 percent. “Most travelers will leave on Thursday or Friday before Labor Day to take advantage of the long holiday weekend,” said Paula Twidale, senior vice president of AAA Travel.

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Book Magazine 113

eHotelier

AUGUST 30, 2023

The American Hotel & Lodging Association (AHLA) announced today that Jolyon Bulley, Chief Executive Officer - Americas, IHG Hotels & Resorts has been appointed to its executive committee.

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Lodging Magazine Operations

AUGUST 30, 2023

Outdoor accommodations continue to experience a popularity resurgence, and though camping and glamping have never been more popular, travelers rely on data to discern where the industry is growing. Demand has impacted travelers’ abilities to find high-quality outdoor accommodations, but few operators are reaping the benefits behind these trends. When growing their bottom line, first come-first serve isn’t cutting it anymore.

Magazine 107

Magazine Marketing 107

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Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

Cost Reduction

eHotelier

AUGUST 30, 2023

The World Travel & Tourism Council’s (WTTC) Travel & Tourism Economic Impact 2023 Global Trends Report today reveals an encouraging resurgence in Travel & Tourism investment, overcoming pandemic setbacks and signalling a strong return to growth.

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Travel and Tourism 130

Hotel Business

AUGUST 30, 2023

Red Roof has signed its first fully woman-owned franchise since launching its new RIDE with Red Roof initiative. The property is a Red Roof Inn & Suites conversion located in Richland, MS, and is the second hotel in owner Kalpana Patel’s portfolio. It brings the number of Red Roof properties owned or partially owned by women to more than 35%. RIDE (Road to Inclusivity and Diversity in Entrepreneurship) will expand and further diversify hotel ownership and entrepreneurial opportunities for un

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eHotelier

AUGUST 30, 2023

Global technology and services leader for the hospitality industry, Cendyn, continues its legacy of innovation with strategic acquisition of WIHP, a trailblazer in hotel metasearch services and technology.

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Hotel Owner

AUGUST 30, 2023

The Telegraph Hotel in Coventry, which opened in 2021 after a £20m investment, has experienced a record July in terms of sales and occupancy. During July, the hotel’s room sales increased by 14% on the previous year, while the hotel room rate was also 5% stronger. The four-star hotel features 88 bedrooms, an all-day bar and restaurant called Forme and Chase, as well as a rooftop bar, Generators.

Events 105

Events 105

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Marketing

Industry Insights Lodging Magazine

AUGUST 30, 2023

COLUMBUS, Ohio—Red Roof announced its first fully woman-owned franchise since launching its new RIDE with Red Roof initiative. The property is a Red Roof Inn & Suites conversion located in Richland, Mississippi, and is the second hotel in owner Kalpana Patel’s portfolio. It brings the number of Red Roof properties owned or partially owned by women to more than 35 percent.

Magazine 98

Magazine 98

Hotel Owner

AUGUST 30, 2023

The Sitwell Arms Hotel in Eckington is set to undergo a “major upgrade” after receiving more than £1m in funding from Cambridge and Counties Bank. The work will include an expanded public lounge, accommodation updates, large maintenance projects, and upgraded wedding and events capabilities. A separate house adjacent to the hotel will also be renovated and rented out.

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Maintenance Catering Events 105

Hospitality Net

AUGUST 30, 2023

The Luxury Collection, part of Marriott Bonvoy’s global portfolio of 31 extraordinary hotel brands, announces the opening of Shisui, a Luxury Collection Hotel, Nara in one of Japan’s most historic and scenic leisure destinations. The extraordinary property is nestled on the western edge of Nara Park and beautifully combines Japanese architecture with the lush greenery of a traditional Japanese temple garden, which forms part of the hotel grounds.

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Hotel Owner

AUGUST 30, 2023

Hotel C0 51, Marriott’s International’s franchise partner for the Moxy brand in Europe and hotel management company in the UK, has appointed Dave Bisgrove as its national sales manager for leisure. Hotel Co 51 opened Moxy Plymouth just in June which marked the 15th Moxy Hotel for the management company in the UK. In October last year, it also opened the very first AC Marriott in Scotland, in Inverness.

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Marketing 105

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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

Marketing

Hospitality Net

AUGUST 30, 2023

Cendyn, a catalyst for digital transformation in the hospitality industry, proudly announces the strategic acquisition of WIHP, an industry leader in hotel digital marketing services and technology. The acquisition signifies a key milestone in Cendyn’s quest to facilitate profitable revenue growth for the hospitality industry through continued investment in driving direct bookings.

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Book Marketing 98

Hotel Owner

AUGUST 30, 2023

The rate of growth in room rates slowed across the UK last month due to a fall in consumer confidence and the wetter weather, according to the latest RSM Hotels Tracker. Nonetheless, UK hotels saw an overall increase in occupancy, room rates and gross operating profits in July as the sector returned to “the normal seasonal peaks and troughs”. The latest data found that occupancy rates continued to creep up from 81.5% in June to 82.7% in July for UK hotels, and from 82.6% to 85.7% in London.

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Hospitality Net

AUGUST 30, 2023

The Oread Hotel in Lawrence, Kansas has joined the Tapestry Collection by Hilton brand, a diverse portfolio of 110 unique hotels worldwide. The 102-room hotel was acquired in 2022 by Mission Hill Hospitality, a leading select service and extended stay hotel investor. Concord Hospitality, an award-winning hotel development and management company, manages the property.

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Hotel Owner

AUGUST 30, 2023

Whatley Manor has announced the appointment of Michele Mella as general manager of the Cotswolds country manor house hotel and spa, effective November 2023. Mella will succeed Sue Williams, who joined the hotel in 2016, who is set to carry on at Whatley Manor in a consultancy role, continuing to guide the property on its many key sustainability initiatives, and will also pursue several other independent industry collaborations.

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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.