eHotelier
AUGUST 27, 2023
A beginners guide to lead generation for hotels - Insights - Insights By generating leads, hotels can reach out to a larger audience, increase brand awareness, and drive sales and profits.
PhocusWire
AUGUST 27, 2023
Leading hotels, hospitality brands and management groups are turning to technology solutions to help create more personalized guest-staff interactions, automate rote administrative processes, improve data security and boost revenue.
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eHotelier
AUGUST 27, 2023
AC Hotels by Marriott®, the design-led lifestyle brand part of Marriott Bonvoy’s portfolio of 31 extraordinary brands, today announced its brand debut in Croatia with the opening of AC Hotel by Marriott Split. Housed on the high floors of the 135-metre-high Westgate Tower with spectacular views of the Adriatic Sea and Split’s unique cityscape, the new hotel is set to offer The Perfectly Precise Hotel™ experience.
Hospitality Net
AUGUST 27, 2023
In today’s highly competitive business landscape, companies need to focus on delivering excellent customer service to remain relevant and profitable. One way to achieve this is by outsourcing your contact center operations to a reliable third-party service provider. Outsourcing your contact center operations can provide several advantages to your business, including cost savings, enhanced service quality, scalability, the ability to go omnichannel, and reduce tech complexity.
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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.
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eHotelier
AUGUST 27, 2023
Hotel Downstreet has officially opened as a hospitality hot-spot in the heart of downtown North Adams. The hotel will breathe new life into a historic cultural destination, invigorating the arts community that has served generations of visitors over the years. A riff on local lingo, the Downstreet name refers to the downtown movement on the beloved Main Street that shuttles travelers across town.
Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
eHotelier
AUGUST 27, 2023
Minor Hotels, a hotel owner, operator and investor, currently with a portfolio of 530 hotels and resorts in 56 countries across Asia Pacific, the Middle East, Europe, the Americas, Africa and the Indian Ocean, announces the appointment of Ramsey Saarany as General Manager at Anantara Mina al Arab Ras Al Khaimah Resort effective from 15 August 2023.
Hospitality Net
AUGUST 27, 2023
Yield management allows hotels to manage the capacity of their rooms more profitably, and the accuracy of statistical forecasting determines how useful it will be. Inaccurate forecasts can result in decreased revenue, earnings, and operational challenges, which makes getting it right critical. Even with great revenue management software, determining the accuracy can be tricky when dealing with more detailed forecasts.
eHotelier
AUGUST 27, 2023
With guest expectations changing and hoteliers under pressure to generate additional revenue, the need for a more digitised guest experience and alternative income streams has accelerated and become more of a necessity than a ‘nice to have’.
Hospitality Net
AUGUST 27, 2023
A well-managed contact center is essential for delivering exceptional customer service and maintaining customer satisfaction. Whether you’re looking to improve your existing contact center or set up a new operation, these best practices and tips will guide you toward success.
Speaker: James Kahler, COO of Full Course
Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.
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eHotelier
AUGUST 27, 2023
IHG Hotels & Resorts (IHG), one of the world’s leading hotel companies, today introduced IHG LIFT, an owner growth program focused on creating more hotel development support for historically under-represented groups within the hospitality industry, and further diversifying IHG’s hotel owner community. The company’s new program will help unlock common barriers to hotel ownership among these groups and empower diverse owner-entrepreneurs for success.
Hospitality Net
AUGUST 27, 2023
Like many industries, if you are in the casino or hospitality space, your customer data is entering your business through a growing variety of channels. In addition to your casino and property management platforms, your organization most likely has a CRM, multiple social media channels, on-prem POS systems, a marketing automation platform (email, SMS, push), a variety of websites and apps (brand, online gaming, e-commerce, hotel booking, loyalty), and so on.
eHotelier
AUGUST 27, 2023
Rajan Datar, the award winning TV broadcaster familiar to BBC UK and BBC World viewers, will MC opening and closing sessions at the inaugural Global Leaders Summit presented by the World Tourism Association for Culture and Heritage.
Hospitality Net
AUGUST 27, 2023
The travel and tourism industry represents one of the most important sectors in the economy. It is a highly competitive sector that relies on customer engagement and service that exceeds customer expectations. The most successful organizations find themselves trying to acquire their target guest time, not just their discretionary spend. This research highlights trends in the industry, customer behavior, and other emerging issues; it demonstrates how trends in the customer reservation system in t
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Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.
eHotelier
AUGUST 27, 2023
Nobu Hotel London Shoreditch, the culturally immersive destination in the heart of vibrant Shoreditch, has appointed Natasha Hargan as General Manager.
Hospitality Net
AUGUST 27, 2023
Casino hotels comprise only a tiny fraction of hundreds of thousands of hotels across the world. Perhaps due to this limited scope, the industry lacks universal performance metrics, and casino customers might find frustratingly varied booking experiences across different brands. The ongoing legalization of gambling-related activities, however, has fueled growth in the commercial and tribal casino industry over the past few decades.
eHotelier
AUGUST 27, 2023
Key Takeaways from the HSMAI Marketing Strategy Conference 2023 - Events - Insights
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