eHotelier
SEPTEMBER 12, 2023
Absenteeism and high turnover rates are two of the most common difficulties that leaders are facing in today’s tricky employment market where employees are leaving their jobs more frequently and feeling less committed than ever before. While these phenomena are affecting all industries, the services industry is particularly hard hit.
InnQuest
SEPTEMBER 12, 2023
At a glance: Understanding Hotel Operations Management Key Components of Hotel Operations Management Challenges in Hotel Operations Management Powerful Strategies For Effective Hotel Operations Management Conclusion About InnQuest Effective hotel operations management is crucial for orchestrating a flawless guest experience in the fast-paced hospitality sector.
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Modern Restaurant Management
SEPTEMBER 12, 2023
The fast casual restaurant segment has seen tremendous success and growth in recent years. According to Circana, Inc./CREST®, while overall restaurant traffic was down four percent in 2022 compared to 2019, fast casual traffic was up nine percent. But there’s one area in which it can improve: with young families. Why should fast casuals work on improving with young families?
MEWS
SEPTEMBER 12, 2023
Housekeeping efficiency is crucial to your hotel's operational success. Rooms that get cleaned fast enable you to capitalize on early check-ins and other services that will improve your hotel's bottom line. On top of that, cleanliness is one of the key factors contributing to guest satisfaction.
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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.
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eHotelier
SEPTEMBER 12, 2023
Decades in the making, The Peninsula London is the first British hotel (and the 12th overall) from the almost century-old Peninsula brand. It perfectly displays The Peninsula’s ethos to show off the best of every city through art, hospitality, cuisine and philanthropy – with intention and longevity at the forefront. The Peninsula London has been designed and appointed to embody the finest craftsmanship in collaboration with Britain's most creative minds.
Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
eHotelier
SEPTEMBER 12, 2023
W Hotels, part of Marriott Bonvoy's global portfolio of 31 extraordinary hotel brands, today announced the highly anticipated opening of W Macau – Studio City, marking the debut of the iconic W Hotels brand in Macau, a spirited city of culture, cuisine and captivating experiences. Part of Melco Resorts & Entertainment's integrated resort of Studio City on Cotai Strip, Macau's premier leisure destination, the hotel connects guests to the vibrant culture through its intriguing design, elevated
Hotel Business
SEPTEMBER 12, 2023
IHG Hotels & Resorts has launched of a reimagined digital booking experience for its guests that leverages the power of cloud-based platforms. The enhanced booking experience empowers guests to select individual room attributes such as a higher floor or a room with a view, the company reports. Guests can also personalize their stays with various enhancements including IHG One Rewards elite-qualifying bonus points, food and beverage credits, lounge access, special in-room welcome amenities or
eHotelier
SEPTEMBER 12, 2023
The Peninsula London, the first British hotel from the almost century-year old Peninsula brand, opens today between Hyde Park Corner and Wellington Arch. Bringing spectacular new style and luxury to the heart of Belgravia, the newly-built hotel is designed and appointed to embody the finest British craftmanship and artistry, and is just steps away from Buckingham Palace, Knightsbridge and other iconic attractions.
Hospitality Net
SEPTEMBER 12, 2023
LuxUrban Hotels Inc. ("LuxUrban" or the "Company") (Nasdaq: LUXH), which utilizes an asset-light business model to lease entire hotels on a long-term basis and rent out hotel rooms in these properties in key major metropolitan cities, announced today that the Blakely Hotel in New York City has been re-branded as "The Blakely by LuxUrban, Trademark Collection® by Wyndham.
Speaker: James Kahler, COO of Full Course
Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.
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eHotelier
SEPTEMBER 12, 2023
Cloud5 Communications, a leading provider of communications and technology solutions for more than 5,000 hotels, MDUs, and commercial facilities across the Americas, today announced the appointment of Anai Patel as its new CFO.
PhocusWire
SEPTEMBER 12, 2023
Kayak has more than 30,000 companies using it's free corporate travel tool for small- and medium-sized businesses and is now going after larger enterprises with a new product developed for PwC.
eHotelier
SEPTEMBER 12, 2023
Omni Hotels & Resorts is pleased to announce the appointment of Vince Parrotta as its new Chief Operating Officer. With over 40 years of operations experience, Parrotta brings a wealth of expertise from his previous role as President, Hotel Operations - Americas at Four Seasons Hotels and Resorts. This strategic move comes as Omni embarks on its first brand refresh in over a decade, aiming to provide elevated guest experiences amidst significant growth to its diverse portfolio.
Revenue Hub
SEPTEMBER 12, 2023
Travelers rely on Google in their research, planning and booking process. NB: This is an article from Mews Reviews are one of the first things potential guests see when they search for your hotel online. They can influence a guest’s decision to book a room and affect your hotel’s search engine rankings. Subscribe to our weekly newsletter and stay up to date Positive reviews can help your hotel stand out in search results and attract more bookings.
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Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.
eHotelier
SEPTEMBER 12, 2023
Hotels and resorts around Southeast Asia are failing to understand the “green premium” and how to leverage it to attract quality guests, according to leading figures in the region’s hospitality industry.
EATER
SEPTEMBER 12, 2023
Shutterstock Embrace the midpoint between “no clue what we’re eating tonight” and “on Tuesday we’re having spaghetti” This post originally appeared in the September 11, 2023 edition of The Move , a place for Eater’s editors and writers to reveal their recommendations and pro dining tips — sometimes thoughtful, sometimes weird, but always someone’s go-to move.
eHotelier
SEPTEMBER 12, 2023
Chatrium Grand Bangkok, the five-star hotel that blends the timeless grace of Thai culture with the grandeur of international hospitality, has won the coveted title of “Best City Hotel” in Robb Report’s “Best of the Best” awards for 2023!
Hospitality Net
SEPTEMBER 12, 2023
The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali celebrates a momentous 32-year milestone as it gracefully concludes its full-scale transformation, a tribute to the captivating nature and indigenous Balinese culture that surrounds it. The resort is now welcoming guests to its elevated rooms, restaurants and facilities adorned with elements that cherish heritage combined with modern elegance.
Speaker: Lauren Barash, Vice President, Brand Marketing
In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program
EATER
SEPTEMBER 12, 2023
In this preview from the Eater cookbook, NYC hot spot Frenchette shares the recipe for a classic combo: homemade fries that are actually worth the effort and a beef tartare that’s a knife-work masterclass This is an excerpt from Eater’s debut cookbook , focusing on a gold-standard classic to add to your repertoire, care of Frenchette in New York City.
Revenue Hub
SEPTEMBER 12, 2023
In the highly competitive world of the hotel industry, maximizing revenue is a top priority. NB: This is an article from BEONx , one of our Expert Partners To achieve this, hotels must employ sophisticated strategies that go beyond merely setting room rates and hoping for the best. One such strategy that has gained immense importance in recent years is customer segmentation.
EATER
SEPTEMBER 12, 2023
With faux pharmaceuticals, Rubik’s cubes, invisible ink and other interactive elements, modern bar menus are becoming as high-concept as the cocktails they list.
Hotel Owner
SEPTEMBER 12, 2023
Strand Palace and The Mole Resort, under L+R Hotels, has announced the appointment of Michael Chan as cluster assistant director of sales. L&R said Chan is a “dedicated and results driven” assistant director of sales with a track record in implementing successful sales strategies that deliver increased performance for hotels, with a firm focus on customer service.
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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali
Hospitality Net
SEPTEMBER 12, 2023
With rich landscapes, a multi-layered cultural heritage, and untouched wilderness, New Zealand has captured the imagination of some of the world’s most creative minds. Rosewood Hotels & Resorts ® is embarking on a journey to this iconic destination with Robertson Lodges, a distinguished collection of three resorts, each offering a unique and luxurious escape.
Hotel Owner
SEPTEMBER 12, 2023
Country house hotel, South Lodge, in Sussex, is set to launch six detached lakeside lodges and two spa lodges on the estate’s 93 acre grounds in time for Summer 2024. The two-bedroom sanctuaries, ‘The Reeds’, incorporate biophilic design principles and sustainable construction processes. Situated around the edge of South Lodge’s lake, the six lakeside lodges feature two-bedrooms, an open plan living space, a range of modern features and fully-glazed double height ceilings.
Hospitality Net
SEPTEMBER 12, 2023
IHG Hotels & Resorts and Franzé Developments have today opened Geelong’s first major newbuild hotel in around 20 years - Holiday Inn & Suites Geelong. It marks a significant milestone for Victoria’s biggest regional city with the new addition of one of the most recognised and trusted hotel brands in the world.
Hotel Owner
SEPTEMBER 12, 2023
The Inn Collection Group (ICG) has announced that it saw a 99% occupancy rate on the second weekend of September. ICG stated that 1007 of 1013 available rooms were occupied across the 26 sites currently open and trading on 9 September. Cumbria’s national park was the peak performing location with all nine open sites fully booked. North Yorkshire was close behind with just one room at the 95-key The Harrogate Inn left available.
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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.
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