eHotelier

AUGUST 3, 2023

Lorraine Sinclair joins the five-star Hotel Bellevue with a wealth of international experience and several accolades she has received during her celebrated career as an Executive Chef. The Les Toques Blanches Board Member has worked in restaurants and hotels around the globe from the UK to Asia, including being the corporate chef at two Chinese restaurants that earned Michelin stars during her time there.

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Soft Inn

AUGUST 3, 2023

If you are tired of sifting through a mountain of emails every morning, this simple technique will help you stay organized and ensure that important messages don't go unnoticed.

Book 243

Book 243

eHotelier

AUGUST 3, 2023

Luxury hotels should never aim to be ‘just like home’ but must always strive to be ‘better than home’, which requires an ever-vigilant eye on the current aspirational trends.

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InnQuest

AUGUST 3, 2023

In the hospitality industry, guest satisfaction is the ultimate goal. Satisfied guests are more likely to become repeat customers, leave positive reviews and recommend the property to others. To ensure continuous improvement and success, hospitality businesses must adopt effective methods to measure guest satisfaction. This blog emphasizes the importance of guest satisfaction in hospitality industry and discusses various strategies to enhance guest satisfaction.

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Guest Satisfaction Book Document Blog 217

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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

Guest Satisfaction

eHotelier

AUGUST 3, 2023

In today's highly competitive market with limited staff resources, delivering exceptional guest satisfaction is crucial for the success of any hotel business.

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Guest Satisfaction Training Marketing 246

eHotelier

AUGUST 3, 2023

IHG Hotels and Resorts, one of the world’s leading hotel companies with more than 6,000 hotels, across 18 distinct brands, has announced the signing of franchise agreements with subsidiaries of Aqarat, a global hotel owner, in relation to two new Vignette Collection hotels which will launch IHG’s new collection brand to the Middle East later this summer.

Hospitality Management 130

Hospitality Management 130

Hotelogix

AUGUST 3, 2023

Learn what the Global Distribution System (GDS) is and how it can benefit hotels. Discover how GDS works, its advantages and disadvantages, and the top GDS providers in the hotel industry.

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eHotelier

AUGUST 3, 2023

Hyatt Hotels Corporation announced today that Fordson Hotel, formally known as 21c Museum Hotel Oklahoma City, officially joined the Hyatt portfolio today as an affiliated hotel, in collaboration with Hall Capital and Avion Hospitality, the hotel’s owner and operator, respectively. The industrial revolution-inspired property is now bookable across Hyatt reservation channels and is expected to join The Unbound Collection by the Hyatt brand in late 2023.

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Reservations 130

Modern Restaurant Management

AUGUST 3, 2023

I knew I had hit rock bottom as an addict when I did a drunken face plant onto the concrete sidewalk near the restaurant I owned and then used super glue to put my face back together. It was as bad as it sounds. But things got worse. For some of us who are addicted to drugs or alcohol or both, rock bottom isn’t low enough to motivate change. My lowest of lows came not long after that while riding with my mother in her car.

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Scheduling Article 88

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Strategic Planning

eHotelier

AUGUST 3, 2023

InterContinental Buckhead Atlanta - the leading luxury hotel in Atlanta's affluent Buckhead community - proudly announces the appointment of George Terpilowski as General Manager to its executive team. Boasting over three decades of industry experience, the hospitality veteran will play a significant role in the hotel's continued success, overseeing all aspects of the 422-room property, including everything from financial performance and guest experience to reinforcing the brand, while maximizin

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Hospitality Net

AUGUST 3, 2023

This article provides a summary of the current state of the timeshare industry, as well as the outlook in the current environment. We also highlight the benefits of timeshare resort ownership. Lastly, we describe the opportunities for entering this industry.

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Article 98

eHotelier

AUGUST 3, 2023

According to the United States Construction Pipeline Trend Report by Lodging Econometrics (LE) for Q2 2023, the five markets with the largest hotel construction pipelines are Dallas with a record-high 184 projects/21,501 rooms, Atlanta with 141 projects/17,993 rooms, Phoenix with 119 projects/16,107 rooms, Nashville with 116 projects/15,346 rooms, and Los Angeles with 112 projects/17,797 rooms.

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Marketing 130

Hotel Owner

AUGUST 3, 2023

The Golden Lion Hotel in Hunstanton, Norfolk, has been sold to leading UK holiday operator L and J Leisure. The hotel is recognised as the oldest hotel in the area and overlooks a beautiful sandy beach, boasting sea views from most of its 29 bedrooms. Having undergone a recent refurbishment, the hotel also offers facilities, including a restaurant, a bar, and a beer garden with panoramic ocean views.

Marketing 98

Marketing 98

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Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

Cost Reduction

eHotelier

AUGUST 3, 2023

The transformation of Sheraton Hotels & Resorts – the most global brand within Marriott Bonvoy®'s portfolio of 31 extraordinary hotel brands – continues its momentum in Asia Pacific with five new properties demonstrating the brand's modernized design concept in Rizhao, Ninghai, Beihai and Chengdu in China; Kagoshima in Japan. There are now 13 new builds and refurbishments in the region exemplifying the brand's new design vision.

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EATER

AUGUST 3, 2023

Austin Bush For centuries, Madeira was an obligatory stopover for European ships bound for and returning from Africa, Asia, and the Americas, and its cuisine has been influenced by ingredients, people, and techniques from across the world Madeira, Portugal, a subtropical island off the coast of northwestern Africa, has an unfortunate reputation as the domain of tourists.

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Marketing Book 98

Hotel Owner

AUGUST 3, 2023

Andaz London has announced the appointment of Hameed Farook as its new executive chef. In his new role, Farook will pilot the development of culinary offerings and direction of kitchen staff activities including preparation and quality control. Additionally, he will oversee dining in the hotel’s 14 meeting and event spaces, including the Rake’s Café Bar, Eastway Brasserie, 1901 Wine Lounge, Miyako, and Lady Abercorn’s Pub and Kitchen, as well as in each of the hotel’s fiv

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Training Events 98

Hotel Business

AUGUST 3, 2023

Salamander Hotels & Resorts has rebanded as the Salamander Collection as the company marks the 10th anniversary of its flagship resort in Virginia. On Aug. 29, 2013, Sheila Johnson opened the Salamander Resort & Spa in Middleburg, VA, which is now called Salamander Middleburg under the fresh branding. Since opening, the resort has achieved both the Forbes Five-Star and AAA Five Diamond ratings.

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Communication Magazine Events Marketing 98

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Marketing

Hotel Owner

AUGUST 3, 2023

Wyndham Duchally Country Estate, an award-winning hotel and resort in Gleneagles, has been brought to market with offers in excess of £7,500,000. Located at the base of the Scottish Highlands, the hotel is surrounded by green hills and lochs, and situated 40 miles from Edinburgh and Glasgow. The area is known for its championship golf courses and historical attractions, including Stirling Castle and Scone Palace.

Marketing 98

Marketing 98

Hospitality Net

AUGUST 3, 2023

A masterful barista can make the art of brewing coffee appear effortless. While the restaurant industry offers a multitude of job opportunities, there is only one true expert when it comes to coffee and its related beverages—the Barista. This skilled individual, often referred to as a "coffee artist," possesses extensive knowledge of coffee and is proficient in the art of preparation, decoration, and service to customers.

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Hotel Owner

AUGUST 3, 2023

Members of the Bristol Hoteliers Association (BHA) will be taking part in Walk for Wellbeing for the first time alongside its counterparts in Bath’s hoteliers association to host a fundraising 20km walk on Sunday 8 October to support Hospitality Action. Hospitality Action’s Walk for Wellbeing initiative, which is now in its fourth year, will see that every penny raised supports people who work in the sector who are facing challenging times and mental health issues.

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Events Scheduling 98

Hospitality Net

AUGUST 3, 2023

One concept in the hospitality sector, known for its traditionally very vertical hierarchical structure, is sparking discussion about the future of specific hospitality industry organizations. It’s called “holacracy,” a flattened organizational structure that seeks to distribute authority and empower employees at all levels. But is this innovative approach compatible with the hospitality industry’s complex, highly hierarchical dynamics?

Article 98

Article 98

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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

Marketing

Hotel Owner

AUGUST 3, 2023

Senior executives at 94% of high end or luxury hotels expect the sector to increase its focus on sustainability over the next three years, according to data from Communications Specialist Ltd. Furthermore, more than one in five (22%) executives believe that there will be a dramatic increase. Of those surveyed, 46% expect there will be a dramatic increase in the sector’s focus on working with local suppliers, and a further 44% say there will be a slight increase.

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Communication Book Marketing 96

Hospitality Net

AUGUST 3, 2023

Dusit International, one of Thailand’s leading hotel and property development companies, will continue its expansion in Japan this September with the opening of Dusit Thani Kyoto, a new luxury hotel in the city’s vibrant Hanganji Monzen-machi district, only 850 metres from major transportation hub Kyoto Station, which offers seamless travel connections throughout Kyoto and to the rest of Japan.

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Property Development 97

EATER

AUGUST 3, 2023

Dina Ávila/Eater Husk pastry chef Rachel Rathgeb pairs her sweet potato bread with an easy, toasty peanut toffee sauce Southern ingredients take priority at the Nashville restaurant Husk : Tennessee trout and vegetables, South Carolina rice, even Georgia olive oil. That’s why pastry chef Rachel Rathgeb leans on sweet potatoes. “We can get them year-round from our farmers, and they’re always great quality,” Rathgeb says.

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Reservations 94

Hospitality Net

AUGUST 3, 2023

Mews, the industry-leading hospitality cloud, has opened two new offices in Amsterdam and Barcelona, building on the momentum of its strategic growth that saw a 116% revenue increase and a Series C investment of $185 million in 2022.

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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.