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What are good customer service skills?

Les Roches

But when it comes to a hospitality career, there are numerous skills you’ll need, with perhaps the most important being customer service skills. But what are good customer service skills? Below, we share a few key techniques and capabilities the hospitality sector values. And how can you develop them?

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Hotel customer service: what is it, and how can it become a career?

Les Roches

When we’re at a hotel, resort or other hospitality venue, we often say we expect good customer service. This is vital in the hospitality industry where customers are the lifeblood of the business and, if you want a career in hospitality management , you’ll need to understand customer service.

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Why choose a career in food and beverage management?

Les Roches

From hotel restaurants, cozy street corner cafes or Michelin-starred establishment owned by a famous chef, the F&B secor is a crucial part of the hospitality industry as a whole. In this article, we’ll explore what is hospitality management and is hospitality management a good career ?

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Navigating management in the hospitality industry: Tips for success

Les Roches

While navigating its complexities may se­em challenging, this guide provide­s insights and actionable tips to help you exce­l in management in the hospitality industry. What is hospitality management? It involves various responsibilitie­s such as customer service, house­keeping and overseeing staff.

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Diverse careers in hospitality and tourism: match your talents

Les Roches

Hospitality is a vast industry, incorporating businesses focused on delivering services from refreshments to accommodation and transport. It includes hotels, bars, restaurants, resort management , theme parks and cruise ships.

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10 of the best companies to work for in hospitality

Les Roches

While many people initially think of just front-of-house staff and housekeepers when thinking about jobs in hospitality, there are many great roles in hospitality management that can offer exciting and rewarding careers. Why is the hospitality industry a great place to work?

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Leadership mindset: the key to success

Les Roches

Having a leadership mindset is vital for a successful career in the increasingly competitive hospitality industry. No matter what field you are in, whether it be customer service, operations or management, the right mindset can make a significant difference. It’s also worth considering what motivates them to keep going.