Remove Customer Service Remove Hospitality Management Remove Hotels Remove Resort Management
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What are good customer service skills?

Les Roches

But when it comes to a hospitality career, there are numerous skills you’ll need, with perhaps the most important being customer service skills. But what are good customer service skills? Below, we share a few key techniques and capabilities the hospitality sector values. And how can you develop them?

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Hotel customer service: what is it, and how can it become a career?

Les Roches

When we’re at a hotel, resort or other hospitality venue, we often say we expect good customer service. This is vital in the hospitality industry where customers are the lifeblood of the business and, if you want a career in hospitality management , you’ll need to understand customer service.

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Why choose a career in food and beverage management?

Les Roches

With a growing demand for food and beverage services, a career in this field offers many roles and the chance to work abroad. From hotel restaurants, cozy street corner cafes or Michelin-starred establishment owned by a famous chef, the F&B secor is a crucial part of the hospitality industry as a whole.

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Navigating management in the hospitality industry: Tips for success

Les Roches

While navigating its complexities may se­em challenging, this guide provide­s insights and actionable tips to help you exce­l in management in the hospitality industry. What is hospitality management? It involves various responsibilitie­s such as customer service, house­keeping and overseeing staff.

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Exploring career opportunities: Hotel management vs culinary arts

Les Roches

A career in the hospitality industry can be incredibly rewarding, both financially and personally. Two popular options are in hotel management and culinary arts. What is the difference between hotel management and culinary arts? Ready to become a hospitality leader?

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Hotel property management systems

Les Roches

Many organizations and top hotel brands have begun taking advantage of technologically advanced online systems that help them electronically process a range of data and tasks. If you’re yet to come across hotel PMS, read on as we delve into everything you need to know in this guide. What is a hotel property management system (PMS)?

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Diverse careers in hospitality and tourism: match your talents

Les Roches

What is the hospitality industry? Hospitality is a vast industry, incorporating businesses focused on delivering services from refreshments to accommodation and transport. It includes hotels, bars, restaurants, resort management , theme parks and cruise ships.