SiteMinder

FEBRUARY 29, 2024

This training covers a wide range of areas including customer service, communication, problem-solving, and operational management. To familiarise staff with the operational aspects of the hospitality industry, including front desk operations, housekeeping standards, and food and beverage management.

Training 52

Training Customer Service Communication Guest Satisfaction 52

Les Roches

AUGUST 10, 2023

Depending on the type of hospitality and tourism business, front-of-house roles typically require a combination of customer service and technical skills. There are various career pathways in hospitality and tourism, with different roles and levels of responsibility. What are back-of-house positions?

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52

SiteMinder

SEPTEMBER 10, 2023

Operational expenses: Break down operational costs into granular categories like utilities, maintenance, housekeeping, front desk operations, and security. Food and beverage revenue : Calculate expected earnings based on average spend per guest, expected footfall, and any seasonal promotions or events.

Budgeting 59

Budgeting Maintenance Front Desk Operations Document 59

SiteMinder

OCTOBER 11, 2022

Front desk operations. This functionality will allow a front-desk manager to view and update room reservations, check guests in and out, and process payments. Repeat customers can be rewarded through loyalty programmes, which are particularly important for large-scale hotel chains and resorts. Housekeeping.

Housekeeping 52

Housekeeping Property Management Book Reservations 52

Hotelogix

NOVEMBER 10, 2023

Front Desk Operations The actual front desk operations module is the core of most systems, and it should offer a robust number of features, including those noted below. Housekeeping Module Housekeeping is one of the most important elements of hotel management, and you can’t afford to get it wrong.

Front Desk Operations 100

Front Desk Operations Housekeeping Accounting Book 100

STAAH

JULY 11, 2023

It typically includes modules for managing reservations, front desk operations, housekeeping, guest communication, accounting, reporting, and more. Implementing a channel manager should be part of a comprehensive revenue management strategy tailored to your specific business needs.

Property Management 83

Property Management Front Desk Operations Pricing Reservations 83