Customer Service Front Desk Operations Housekeeping Strategic Planning 
SiteMinder
FEBRUARY 29, 2024
This training covers a wide range of areas including customer service, communication, problem-solving, and operational management. To familiarise staff with the operational aspects of the hospitality industry, including front desk operations, housekeeping standards, and food and beverage management.
SiteMinder
OCTOBER 11, 2022
Front desk operations. This functionality will allow a front-desk manager to view and update room reservations, check guests in and out, and process payments. Repeat customers can be rewarded through loyalty programmes, which are particularly important for large-scale hotel chains and resorts. Housekeeping.
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