Les Roches

JUNE 5, 2023

The focus is on delivering exceptional customer service and maximizing profits. Front office management In a hotel, the front office management can also be called front-of-house management. The staff here are responsible for much of the customer-facing parts of the business.

Menu Planning 52

Menu Planning Housekeeping Front of House Training 52

Les Roches

MAY 24, 2023

You’ll also be responsible for planning staff training , such as making sure front-of-house staff know how to use any PoS (point-of-sale) system that you use, and ensuring that your kitchen staff all have appropriate food safety and sanitation training. You will also need to learn interpersonal skills and social skills.

Front of House 52

Front of House Communication Hospitality Management Customer Service 52

Les Roches

MAY 9, 2023

You’ll also be responsible for planning staff training, such as making sure front-of-house staff know how to use any PoS (point-of-sale) system that you use, and ensuring that your kitchen staff all have appropriate food safety and sanitation training. You will also need to learn interpersonal skills and social skills.

Front of House 52

Front of House Communication Hospitality Management Customer Service 52

Lithos POS

SEPTEMBER 27, 2023

Streamlining Customer Management Managing customers is a crucial element in a restaurant business. To increase your sales and boost customer retention you need to provide exceptional customer service. POS helps you to provide a seamless customer experience. And CRM-integrated POS helps you with that.

POS Systems 69

POS Systems Accounting Front of House Server 69

Modern Restaurant Management

JANUARY 8, 2024

. – Lars Kristiansen , VP Food and Beverage of Oasis Marinas Next year, although getting better, I anticipate continued labor shortages to persist, impacting management, the kitchen and front of house. – Matt Luckey, opsi co-founder A destination rich with diverse culinary encounters brings many dining trends.

Pricing 215

Pricing Catering Training Marketing 215

Les Roches

DECEMBER 28, 2023

Front of house positions Front of house (FOH) refers to operations in the public-facing section of the restaurant. FOH defines your customer experience. Let’s go over four key front-of-house roles. Host A host is typically the first person patrons encounter when they walk into a restaurant.

Front of House 52

Front of House Server Back of House Training 52

7 Shifts

MARCH 16, 2022

High staff turnover has the potential to negatively impact your business's productivity, employee morale and, of course, the quality of product and customer service. These could be as simple as 30-minute pre-shift activities each week or as extravagant as a staff appreciation event every quarter. Get Staff Buy-in On Scheduling.

Scheduling 148

Scheduling Server Communication Training 148

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. The Role of an Event Professional. The most popular titles included Event Sales Manager at 17.4

Events 128

Events Pricing Marketing Cost Reduction 128

Modern Restaurant Management

APRIL 29, 2021

Nguyen also created flexibility in the work schedule: Traditional shifts were trimmed into shorter shifts to accommodate employees' lifestyle needs, such as students or workers needing supplemental income. “Use good scheduling systems that don't require employees to come into work to look at the schedule,” he said.

Scheduling 221

Scheduling Training Server Pricing 221

Modern Restaurant Management

OCTOBER 16, 2019

Rather than assigning people to prep stations or at checkout, Ono takes advantage of automation to free people up to do what they do best; customer service/engagement and education. the number of customers who leave without being seated or greeted). Ability for managers to flag and address problems immediately, if required.

Marketing 126

Marketing Training Maintenance Pricing 126

Modern Restaurant Management

FEBRUARY 18, 2020

We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery. Store schedules and labor management. In the front of house, we are seeing more kiosk adoption. Integration with third party aggregators. Reduce theft.

Catering 215

Catering Marketing Customer Service Front of House 215

Modern Restaurant Management

OCTOBER 29, 2020

“We believe technology like Flippy ROAR can improve customer service and kitchen operation. With labor able to focus on front-of-the-house needs, team members are increasing their attention to order fulfillment for delivery and takeout. . as the restaurant group’s front-of-house platform.

Catering 143

Catering Marketing Communication Events 143

Modern Restaurant Management

AUGUST 11, 2021

Between August 16 – 22 during Papa John’s National Hiring Week, Papa John’s and its local franchise partners will host more than 800 recruiting events in more than 60 markets across the country. Interested candidates can visit jobs.papajohns.com/events to learn more. ” PITA Goes Concession-Style.

Marketing 180

Marketing Events Training Front of House 180

Modern Restaurant Management

DECEMBER 31, 2019

Of course Gen Z is driving this trend to some extent , but a recent study also found that people looking for temporary work this holiday season wanted a flexible schedule more than any other perk – including high pay. Off-premise dining is here to stay. YT Liang, senior product manager, ATEN Technology, Inc.

POS Systems 138

POS Systems Marketing Training Pricing 138