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Restaurant Employee Onboarding: How-to and Common Topics

Synergy Suite

For most quick-service and fast casual restaurant chains, a representative from the HR department should be present to explain the forms, answer any questions, and ensure that all the required items are taken care of. Customer Service and Sales. Compliance and Safety. Orientation and Education.

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The Restaurant Training Guide: Why and How to Train Restaurant Staff

Synergy Suite

While at first restaurant training may not seem to directly correlate with increasing sales and revenue, keep in mind that the staff and servers are the first customer touchpoint. . This is true of team sports, and it’s definitely true in the case of the restaurant industry. Guest and Customer Service Principles.

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Sustainability in business and why it’s key in hospitality

Les Roches

More than ever before, customers want to support businesses that have effective sustainability practices, because caring for the environment benefits everyone. Customer service: effective communication and customer service skills are essential in the hospitality industry and top hotel brands will look for these.