Hotel Owner

NOVEMBER 24, 2022

I started as a porter in South Africa, which was followed by concierge roles doing a lot of special events and special projects, such as million-dollar golf. One of them is Miyako, an authentic Japanese restaurant that has street pricing and only seats 26. The Andaz is quite a unique brand.

Training 102

Training Concierge Special Events Housekeeping 102

Les Roches

DECEMBER 30, 2023

This involves several key aspects: Check-in and check-out : smooth and efficient check-in and check-out processes are crucial to making guests feel valued and at ease Concierge services: hotels frequently offer concierge services to help guests with reservations, travel arrangements and local recommendations Room amenities and housekeeping : these (..)

Guest Services 95

Guest Services Concierge Definition Customer Service 95

Les Roches

DECEMBER 21, 2022

Demand – Looking at when demand is higher or lower and changing pricing and advertising appropriately. Ancillary services – This includes a lot of options that not all hotels offer, such as laundry service, concierge service, a spa, or other recreational facilities. Forecast-based pricing. Segmented pricing.

Pricing 52

Pricing Book Concierge Events 52