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CULINARY MUSINGS

Mary Gostelow

Interestingly when hotel GM Andrew Torriani needs dig-deeper concierge help he turns to a Lebanese-Canadian, Simon Bajouk – we know Lebanese produce marvellous people but obviously they produce cucumbers too.) It’s that time of year when special events happy. presumably from Canada, radish, red onion.

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Strategies for Ancillary Revenue Success in Hotels

Revenue Hub

Concierge Services: You can charge by offering premium concierge services, such as arranging restaurant reservations, event tickets, or private tours. Meetings and Events: Host conferences, weddings, and other events at your hotel, leveraging your meeting spaces and event planning services.

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Strategies for Ancillary Revenue Success in Hotels

eZee Absolute

Concierge Services: You can charge by offering premium concierge services, such as arranging restaurant reservations, event tickets, or private tours. Meetings and Events: Host conferences, weddings, and other events at your hotel, leveraging your meeting spaces and event planning services.

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In conversation with the GM of Andaz Liverpool Street

Hotel Owner

I started as a porter in South Africa, which was followed by concierge roles doing a lot of special events and special projects, such as million-dollar golf. How did your career in hotels begin and what makes you stay in this industry? . I, like most people, stumbled into this industry by accident.

Training 102
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Product vs service: unveiling key differences

Les Roches

This involves several key aspects: Check-in and check-out : smooth and efficient check-in and check-out processes are crucial to making guests feel valued and at ease Concierge services: hotels frequently offer concierge services to help guests with reservations, travel arrangements and local recommendations Room amenities and housekeeping : these (..)

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Exploring the world of guest services: from definitions to job descriptions

Les Roches

This involves several key aspects: Check-in and check-out : smooth and efficient check-in and check-out processes are crucial to making guests feel valued and at ease Concierge services: hotels frequently offer concierge services to help guests with reservations, travel arrangements and local recommendations Room amenities and housekeeping : these (..)

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Automation in the Hotel and Motel World

InnQuest

Automated check-in and check-out kiosks, robot room service attendants and digital concierges are some of the ways that hotels are looking to cut costs and improve customer service. While some people may be hesitant to embrace this new technology, it’s clear that automation is here to stay.