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Everything You Need To Know About Hotel Operations Management

InnQuest

It encompasses tasks such as front office operations, housekeeping, food and beverage services, maintenance, sales, marketing and financial management. It handles guest reservations, check-in/check-out processes, and room assignments and provides concierge services.

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HB on the Scene: Leaders discuss AI, labor and other issues at AAHOACON24

Hotel Business

“We all have to get out more and recruit more, and we all have to use our voices,” said Ballotti. There are so many great stories about people who started as doormen or in housekeeping. Dandashy asked the group to offer strategies on how to ensure that all their properties attract, retain and efficiently manage talent.

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A comprehensive overview of job positions within a hotel

SiteMinder

Duties include training and managing various other hotel front desk positions such as receptionists and concierge. The concierge’s job is to greet guests and assist with queries. A reservation agent is similar to a concierge but their duties are limited to making reservations for guests. Assistant hotel manager. Hotel porter.

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A guide to hotel departments, operational areas and building functions

SiteMinder

For hotels with concierge services, there should ideally be a separate space to avoid long queues and overcrowding. Housekeeping department. The housekeeping department is in charge of cleaning all areas of the hotel. Hotel housekeeping jobs. Room attendant or housekeeper. Hotel housekeeping functions.

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The smart hotel and why it’s part of a brilliant future

Les Roches

Unparalleled convenience: Voice commands and smart room features offer convenience for guests, along with virtual concierge services to help them access what they need, when they need it. This same app can let guests order food or seek concierge services, all of which are automated.

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Hotel management jobs as the path to exciting careers

Les Roches

Food and beverage manager : working within food and beverage management can include overseeing a team of chefs, stock inventory and employee scheduling Restaurant manager: supervising operations in the kitchen and ensuring the restaurant complies with health, safety and quality assurance Sales and marketing director: this role includes managing a (..)

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Common interview questions and answers in the hotel industry

SiteMinder

The best hotel interview questions will provide an opportunity for both parties to get what they need, but how do you as a recruiter know what to ask? Depending on the size and structure of your hotel, you may have a receptionist, concierge, reservation agent or all of the above. Hotel housekeeping interview questions.