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Curator adds two hotels

Hotel Business

Curator Hotel & Resort Collection , a collection of independent hotels and resorts, has added two new properties, with the Fidelity Hotel in Cleveland and the Royal Park Hotel in Rochester, MI, joining the portfolio. The Royal Park Hotel is located in downtown Rochester.

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BluIP can help you reduce call volumes by over 50%. In fact, WE GUARANTEE IT.

NV Hotels

BluIPĀ® is a Tier1 global service provider and communications technology innovator.

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UrVenue debuts PXMS product suite at Fairmont Banff Springs

Hotel Business

UrVenue has revealed enhancements to UV Enterprise, its property experience management system (PXMS), including a new capability known as Guest Experience, featuring Guest Portal and Guest Services, both of which leverage integrations into leading platforms OpenTable, Hapi and more.

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Disney-fication of Travel: Make Guest Experience Magic with Automation

Revenue Hub

Desolation Hotel, for example, is a high-end niche resort close to Lake Tahoe that has done this well. The resortā€™s website is like stepping into an adventure. Or, in the words of my Cloudbeds onboarding lead colleague Gabriel Fernandes Catanese : ā€œevery concierge is a cast memberā€. Itā€™s a different world, and itā€™s easy.

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Hotel customer service: what is it, and how can it become a career?

Les Roches

When we’re at a hotel, resort or other hospitality venue, we often say we expect good customer service. This is vital in the hospitality industry where customers are the lifeblood of the business and, if you want a career in hospitality management , you’ll need to understand customer service.

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The smart hotel and why itā€™s part of a brilliant future

Les Roches

The benefits of smart hotels The benefits of smart hotels for guests There are a number of excellent reasons to consider moving to the smart hotel model that will benefit guests. Personalized experiences: Using data analytics and AI-driven insights, hotels can tailor recommendations and services to match each guestā€™s profile.

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High paying jobs in hospitality: what to expect and how to prepare yourself

Les Roches

Hospitality is all about giving a warm welcome to guests and providing the services they need and expect. As an industry, hospitality covers everything from beach-front resorts to hotels, B&Bs, spas, restaurants, bars and luxury villas with butler service. What is hospitality?