InnQuest

SEPTEMBER 12, 2023

From the moment a guest walks through the doors until their departure, every aspect of their stay is carefully curated through the lenses of hotel operating systems and the adept oversight of a hotel operations manager. Human Resource Management: Managing the hotel’s workforce is essential.

Maintenance 220

Maintenance Guest Satisfaction POS Systems Housekeeping 220

InnQuest

SEPTEMBER 13, 2022

In today’s fast-paced digital world, hotel and motel operators must be able to keep pace with the needs of guests on an individual basis. Automated check-in and check-out kiosks, robot room service attendants and digital concierges are some of the ways that hotels are looking to cut costs and improve customer service.

Housekeeping 130

Housekeeping Book Guest Satisfaction Information 130

Serviced Apartments

APRIL 11, 2023

USA: The Eighteen by Locale will be a boutique apartment hotel that is set to open in the Five Points neighbourhood, located at 18 McFerrin Ave in East Nashville this April. Locale will handle property management, marketing, and guest services.

Concierge 52

Concierge Guest Services Property Management Marketing 52

eZee Absolute

AUGUST 29, 2023

With countless operations starting from housekeeping to revenue management, hoteliering is a hectic task and the essence of perfection is often lost. This is where hotel improvement ideas come in. In this blog, I have listed the most essential segments of hotel operations that must be improved to enhance the guest experience.

Housekeeping 91

Housekeeping Training Guest Services Communication 91

SiteMinder

NOVEMBER 22, 2023

What is a hotel robot? A hotel robot is an automated machine designed to perform various service tasks, enhancing guest experiences and streamlining hotel operations with a touch of technological innovation – and not a small amount of artificial intelligence. Nobody has seen it before.”

Travel and Tourism 52

Travel and Tourism Concierge Book Valet Services 52

Hotel Business

AUGUST 10, 2023

UrVenue has revealed enhancements to UV Enterprise, its property experience management system (PXMS), including a new capability known as Guest Experience, featuring Guest Portal and Guest Services, both of which leverage integrations into leading platforms OpenTable, Hapi and more.

Guest Services 52

Guest Services Book Reservations Concierge 52

Revenue Hub

AUGUST 1, 2023

NB: This is an article from Cloudbeds , one of our Expert Partners The impact of automation and self-service were hot topics in hospitality circles long before ChatGPT was a thing, but when it gets mainstream coverage, it’s evidently on travelers’ minds. I want the hotel world to know that personalized, automation solutions are out there.

Concierge 89

Concierge Guest Services Article Book 89