Les Roches
JULY 18, 2023
When we’re at a hotel, resort or other hospitality venue, we often say we expect good customer service. This is vital in the hospitality industry where customers are the lifeblood of the business and, if you want a career in hospitality management , you’ll need to understand customer service.
Les Roches
DECEMBER 27, 2023
Bachelor of hospitality management Difference between guest services and customer service While guest services and customer service are often used interchangeably, there are subtle differences that separate them. Guest experience Guest experience includes all the interactions between guests and a business.
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Les Roches
OCTOBER 30, 2023
It’s also influencing hospitality management and a wide range of initiatives in the hospitality sector. The benefits of smart hotels The benefits of smart hotels for guests There are a number of excellent reasons to consider moving to the smart hotel model that will benefit guests.
Les Roches
AUGUST 10, 2023
What are the different job roles in the hospitality industry? Hospitality is wonderfully varied. Hospitality management encompasses a wider range of services and sectors such as restaurants, tourism and event planning.
Xotels
NOVEMBER 23, 2023
It encompasses a wide array of tasks that span various departments, all working in harmony to deliver exceptional guest experiences and optimise business performance. Hotel Management: Always talks about hospitality in accommodation Hospitality Management: Usually refers to a broader definition, incl.
Xotels
NOVEMBER 23, 2023
It encompasses a wide array of tasks that span various departments, all working in harmony to deliver exceptional guest experiences and optimise business performance. Hotel Management: Always talks about hospitality in accommodation Hospitality Management: Usually refers to a broader definition, incl.
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