SiteMinder

FEBRUARY 29, 2024

This training covers a wide range of areas including customer service, communication, problem-solving, and operational management. To develop effective interpersonal communication skills for better interaction with guests and team members. To enhance cross-departmental communication, ensuring a seamless guest experience.

Training 52

Training Customer Service Communication Guest Satisfaction 52

Les Roches

DECEMBER 28, 2023

Hotel management skillset andresr/E+ via Getty Images The hotel industry values individuals who are knowledgeable and also possess particular key competencies and capabilities, such as: Effective communication: imperative for both guest and team handling, efficient communication is instrumental in managing operations smoothly Customer service oriented: (..)

Housekeeping 52

Housekeeping Training Hospitality Management Accounting 52

Les Roches

JANUARY 8, 2024

With the help of mobile­ apps, guests can effortlessly re­quest room service or housekeeping. Increased revenue Businesse­s can enhance guest e­ngagement and potentially increase profits by strategically implementing automation. Guest experience automation Automation can help deliver pe­rsonalized guest hospitality experiences.

Housekeeping 52

Housekeeping Training Hospitality Management Travel and Tourism 52

SiteMinder

OCTOBER 11, 2022

Cloud-based PMS solutions are a superior way to automate and accelerate all the important processes at your hotel including; Taking and confirming bookings, Managing reservations, Generating bills and reports, Check-in/out, Room transfers, Checking/editing availability, Guest communication. Housekeeping. Point of sale services.

Housekeeping 52

Housekeeping Property Management Book Reservations 52

Xotels

NOVEMBER 23, 2023

The front of the house encompasses guest-facing roles such as receptionists, servers, housekeepers, and concierge. Housekeeping & Maintenance: Guest perceptions of a hotel are heavily influenced by the cleanliness and maintenance of rooms and common areas. Utilise sales techniques to present options and alternatives to guests.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Xotels

NOVEMBER 23, 2023

The front of the house encompasses guest-facing roles such as receptionists, servers, housekeepers, and concierge. Housekeeping & Maintenance: Guest perceptions of a hotel are heavily influenced by the cleanliness and maintenance of rooms and common areas. Utilise sales techniques to present options and alternatives to guests.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Xotels Hotel Revenue Management

SEPTEMBER 1, 2020

One second you might be doing administrative work – the other – helping out with housekeeping getting rooms ready for the next arrivals. Communication, being able to communicate your goals and how the hotel is performing is crucial to the development of your business. Strategic Plan.

Definition 52

Definition Marketing Budgeting Article 52