Communication Customer Service Maintenance Travel and Tourism 
Les Roches
AUGUST 10, 2023
If you’re passionate about creating great guest and customer experiences, the hospitality and tourism industry offers many exciting career opportunities. Hospitality and tourism is a booming area with great opportunities to progress or move into more niche areas. What is the tourism industry?
Hotel Owner
FEBRUARY 5, 2024
With 2023 already consigned to history as the year of tourism recovery, the hospitality industry – starting in 2024 – now finds itself facing a scenario where actors who began making waves a few years ago are now consolidating their positions. Technology is, ultimately, the only path to survive and stand out in the tourism sector.
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Les Roches
JUNE 7, 2023
By Pablo Garcia, Director of Spark Crans-Montana, Innovation Sphere by Les Roches The hospitality and tourism industry is constantly evolving, with new technologies and trends emerging all the time. Beyond these benefits, generative AI can also enhance the working experience of staff in the hospitality and tourism industry.
Revenue Hub
JULY 24, 2023
The demand for hotel accommodations is closely linked to the demand for travel to a specific destination. NB: This is an article from Demand Calendar Factors such as the destination’s appeal for tourism, business events, cultural festivals, and other attractions are the primary drivers of the demand for overnight stays.
Les Roches
DECEMBER 27, 2023
It involves various responsibilities such as customer service, housekeeping and overseeing staff. In addition to technical abilities, soft skills such as communication, problem-solving and adaptable leadership skills are also crucial. Hotel administration certifications can also boost your credibility.
Les Roches
DECEMBER 7, 2022
Hospitality, however, shouldn’t be confused with customer service. Hospitality focuses on making customers feel welcome, comfortable and happy, while customer service is about meeting customers’ needs and helping them solve problems. Travel and Tourism.
SiteMinder
NOVEMBER 22, 2023
This technology is applicable to almost every industry thanks to customer interaction – a prime area for smart tech to be implemented. The travel industry is a massive target for newer, smarter, more automated, personalised, and predictive processes. There are some apps specific to travel too, like ‘Lola’ and ‘Pana’.
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