SiteMinder

FEBRUARY 29, 2024

This training covers a wide range of areas including customer service, communication, problem-solving, and operational management. To equip employees with the ability to handle diverse guest needs, complaints, and special requests. To enhance cross-departmental communication, ensuring a seamless guest experience.

Training 52

Training Customer Service Communication Guest Satisfaction 52

Les Roches

OCTOBER 23, 2023

They also research strategies and analyze the success of previous sales and marketing programs to make new strategic plans. Sales and marketing can be great career choices if you like working in a fast-paced and exciting field where you can be creative and use your excellent communication skills.

Marketing 52

Marketing Strategic Planning Travel and Tourism Guest Satisfaction 52

Les Roches

MARCH 6, 2024

Understanding brand strategy Brand strategy refers to the long-term plan devised by a company to establish and differentiate its brand in the market. It is a comprehensive framework that guides how a brand is positioned, perceived and communicated to its target audience.

Marketing 52

Marketing Communication Brand Management Information 52

Les Roches

DECEMBER 28, 2023

The responsibilities span from guest relations and front office operations to overseeing human resources and financial accounting. Hotel management career opportunities Management offers diverse career paths to explore, including resort management in the hotel industry.

Housekeeping 52

Housekeeping Training Hospitality Management Accounting 52

Xotels

NOVEMBER 23, 2023

Trends in our Industry We see 3 most important trends in the coming years to stay on top of: Need for Higher Level Customer Service Consumer Trends New Concept Trends Curious to hear our in-depth thoughts about these trends? Utilise sales techniques to present options and alternatives to guests.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Xotels

NOVEMBER 23, 2023

Trends in our Industry We see 3 most important trends in the coming years to stay on top of: Need for Higher Level Customer Service Consumer Trends New Concept Trends Curious to hear our in-depth thoughts about these trends? Utilise sales techniques to present options and alternatives to guests.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40