Remove Communication Remove Customer Service Remove Guest Satisfaction Remove Resort Management
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Hotel customer service: what is it, and how can it become a career?

Les Roches

When we’re at a hotel, resort or other hospitality venue, we often say we expect good customer service. This is vital in the hospitality industry where customers are the lifeblood of the business and, if you want a career in hospitality management , you’ll need to understand customer service.

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Diverse careers in hospitality and tourism: match your talents

Les Roches

Hospitality is a vast industry, incorporating businesses focused on delivering services from refreshments to accommodation and transport. It includes hotels, bars, restaurants, resort management , theme parks and cruise ships. These businesses have a reputation for offering exceptional service and the ultimate guest experience.

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How to excel as a sales and marketing director

Les Roches

Sales and marketing can be great career choices if you like working in a fast-paced and exciting field where you can be creative and use your excellent communication skills. Working specifically within the hospitality sector means you can be based almost anywhere in the world, since there are resorts and hotels on every continent.

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Exploring career opportunities: Hotel management vs culinary arts

Les Roches

Hotel management career opportunities Management offers diverse career paths to explore, including resort management in the hotel industry. The responsibilities span from guest relations and front office operations to overseeing human resources and financial accounting.