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What are good customer service skills?

Les Roches

But when it comes to a hospitality career, there are numerous skills you’ll need, with perhaps the most important being customer service skills. But what are good customer service skills? So the communication style you use with one customer might not be appropriate to use with another.

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Hotel customer service: what is it, and how can it become a career?

Les Roches

When we’re at a hotel, resort or other hospitality venue, we often say we expect good customer service. This is vital in the hospitality industry where customers are the lifeblood of the business and, if you want a career in hospitality management , you’ll need to understand customer service.

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Navigating management in the hospitality industry: Tips for success

Les Roches

It involves various responsibilitie­s such as customer service, house­keeping and overseeing staff. Depending on where you work, successful hospitality management can require strategic thinking and effe­ctive marketing technique­s to enhance profitability. Hotel administration certifications can also boost your credibility.

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The world’s best resorts to work in

Les Roches

Make an impact in hospitality Discover the world of luxury resort management with our immersive program that includes industry-leading insights, exclusive professional placements and real-world experience. If you are still unsure about which direction to take, read more about how to decide on career path in hospitality.

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The best private island resorts you could work on

Les Roches

Transform your working life by joining the resort management teams of the world’s top private island resorts. They operate in the luxury tourism and hospitality sector, so they provide guests with services and facilities beyond what most regular hotels deliver. What kind of roles do private island resorts offer?

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Diverse careers in hospitality and tourism: match your talents

Les Roches

Hospitality is a vast industry, incorporating businesses focused on delivering services from refreshments to accommodation and transport. It includes hotels, bars, restaurants, resort management , theme parks and cruise ships. If you’re interested in managerial roles, it’s a good idea to consider a master’s degree.

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Hotel management jobs as the path to exciting careers

Les Roches

You’ll also need to demonstrate a range of skills that can be learned through practical experience, such as effective communication and leadership. What are the different types of hotel management jobs? When it comes to hotel management jobs , there are many roles you can consider.