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What are good customer service skills?

Les Roches

But when it comes to a hospitality career, there are numerous skills you’ll need, with perhaps the most important being customer service skills. But what are good customer service skills? So the communication style you use with one customer might not be appropriate to use with another.

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Navigating management in the hospitality industry: Tips for success

Les Roches

What is hospitality management? Hospitality manageme­nt encompasses the­ organization of lodging, food service­s and events, with the primary focus on e­nsuring guest comfort and satisfaction. It involves various responsibilitie­s such as customer service, house­keeping and overseeing staff.

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Diverse careers in hospitality and tourism: match your talents

Les Roches

The industry encompasses accommodation, food and drink, transport, events and attractions and plays an important role in the global economy. Hospitality is a vast industry, incorporating businesses focused on delivering services from refreshments to accommodation and transport. What is the hospitality industry?

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Hotel management jobs as the path to exciting careers

Les Roches

You’ll also need to demonstrate a range of skills that can be learned through practical experience, such as effective communication and leadership. What are the different types of hotel management jobs? When it comes to hotel management jobs , there are many roles you can consider.

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The world’s best resorts to work in

Les Roches

Make an impact in hospitality Discover the world of luxury resort management with our immersive program that includes industry-leading insights, exclusive professional placements and real-world experience. If you are still unsure about which direction to take, read more about how to decide on career path in hospitality.

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How to excel as a sales and marketing director

Les Roches

There are many roles in hospitality management that allow you to work as part of the fast-paced world of sales operations and marketing campaigns, such as sales manager, event management or marketing manager. Sales and marketing are exciting and rewarding fields in travel, tourism and hospitality.

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How To Become a Luxury Hotel Advisor

Les Roches

They may be looking to book a trip for a honeymoon, wedding, or special event. Personal qualities Choosing a career as a luxury hotel advisor or travel consultant will see you support clients and work with other people, such as hotel managers. Do you see yourself setting up your own business?