Les Roches

AUGUST 10, 2023

If you’re passionate about creating great guest and customer experiences, the hospitality and tourism industry offers many exciting career opportunities. Hospitality and tourism is a booming area with great opportunities to progress or move into more niche areas. What is the tourism industry?

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Hotel Owner

FEBRUARY 5, 2024

With 2023 already consigned to history as the year of tourism recovery, the hospitality industry – starting in 2024 – now finds itself facing a scenario where actors who began making waves a few years ago are now consolidating their positions. Technology is, ultimately, the only path to survive and stand out in the tourism sector.

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Les Roches

DECEMBER 7, 2022

Hospitality, however, shouldn’t be confused with customer service. Hospitality focuses on making customers feel welcome, comfortable and happy, while customer service is about meeting customers’ needs and helping them solve problems. Travel and Tourism.

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SiteMinder

SEPTEMBER 12, 2022

It is connected to travel and tourism – but goes beyond the bounds of those sectors. While the travel and tourism industry caters to holiday makers and those who have travelled away from their home, hospitality offers services to tourists, travellers, locals and anyone else who may be in the area.

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Les Roches

DECEMBER 27, 2023

It involves various responsibilitie­s such as customer service, house­keeping and overseeing staff. Some notable options include: Hotel management: Executing administrative and operations duties, hotel management draws on many skills from customer service to budget management.

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SiteMinder

JANUARY 8, 2024

This can involve the management of anything related to the hotel industry and requires knowledge of distribution strategy, finance and accounts, customer service, staff management, marketing, catering management, hotel administration and more. Operations management in the hospitality industry is a broad term.

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SiteMinder

OCTOBER 10, 2022

Some of the most prominent organisations that determine hotel star ratings include: Australia – Quality Tourism Australia. United Kingdom – AA Hotel and Hospitality Services. The UN World Tourism Organisation also works to improve tourism competitiveness, promote sustainability and regulate standards.

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