InnQuest

SEPTEMBER 12, 2023

It encompasses tasks such as front office operations, housekeeping, food and beverage services, maintenance, sales, marketing and financial management. It handles guest reservations, check-in/check-out processes, and room assignments and provides concierge services.

Maintenance 220

Maintenance Guest Satisfaction POS Systems Housekeeping 220

InnQuest

JUNE 8, 2023

Gone are those days when a friendly concierge staff was the peak of personalized service. Smart algorithms can also detect anomalies, predict maintenance needs and alert users in advance, reducing downtime and improving device longevity. Are you curious about the latest trends and impact of AI in the hospitality industry?

Maintenance 135

Maintenance Guest Satisfaction Pricing Marketing 135

Hotel Business

SEPTEMBER 12, 2023

Easyway , a generative AI technology provider for hospitality, has unveiled its completely automated guest communication platform, combining GPT-4 and the model that powers the generative AI program of ChatGPT, with its own proprietary AI solution to provide a 24/7 concierge for customers.

Concierge 64

Concierge Communication Maintenance Catering 64

SiteMinder

OCTOBER 11, 2022

Reservations agent. Taking reservations or bookings over the phone. Making restaurant reservations and booking taxis on behalf of guests. For hotels with concierge services, there should ideally be a separate space to avoid long queues and overcrowding. Reporting issues to the maintenance team. Checking guests in.

Front of House 59

Front of House Housekeeping Maintenance Back of House 59

Les Roches

OCTOBER 30, 2023

Unparalleled convenience: Voice commands and smart room features offer convenience for guests, along with virtual concierge services to help them access what they need, when they need it. Rising operational costs: Running a hotel involves significant operational costs, including staff salaries, maintenance, and utility expenses.

Concierge 52

Concierge Travel and Tourism Information Catering 52

eZee Absolute

NOVEMBER 8, 2023

Maintenance and Housekeeping: Maintenance teams benefit from real-time data through IoT integration for hotel sensors. Interactive Information and Concierge Services : 5G enables real-time access to a wide range of information and services. Immersive In-Room Entertainment : Gone are the days of in-room cable TV.

Guest Services 66

Guest Services Guest Satisfaction Concierge Housekeeping 66

Les Roches

AUGUST 10, 2023

Some of the common back-of-house positions you may find include: Food and beverage manager Chef Sous chef Line cook Pastry chef Purchasing manager Housekeeping staff Facilities manager Maintenance technician Sales and marketing Finance and revenue management What skills are required for back-of-house roles?

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52