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Exploring the world of guest services: from definitions to job descriptions

Les Roches

Introduction In today’s service-oriented world, exceptional guest services are essential. Catering to the needs of guests and ensuring their satisfaction is a fundamental aspect of running a successful hospitality business and achieving customer excellence.

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How Hotel POS (Point of Sale) System Can Transform Your Guest Experience

Hotelogix

One such innovation is the Hotel POS (Point of Sale) system, a robust solution that has revolutionized how you manage your services, transactions, and overall guest satisfaction.    👉At its core, a hotel POS system digitizes and automates many previously manual, paper-based, or disjointed processes.

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What Travelers Want in F&B and US Foods Scholars

Modern Restaurant Management

SevenRooms released its “Checking In For F&B” report, which uncovered the most important things to today’s traveler when it comes to food and beverage at hotels. In fact, nearly one in three (31 percent) Americans think hotels with great restaurants are more memorable than those without.

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