Les Roches

FEBRUARY 13, 2024

Customer service: handling passenger issues and gathering feedback to improve onboard hospitality Why become a cruise director? Organizational Being a cruise director involves coordinating various activities such as supervising entertainment programs, managing staff, and overseeing guest satisfaction, so organization is key.

Travel and Tourism 52

Travel and Tourism Communication Customer Service Events 52

Synergy Suite

FEBRUARY 21, 2023

Small or Independent Restaurants Small or independent restaurants often have limited budgets and fewer resources compared to larger establishments. Integration with CRM systems allows you to track customer preferences, purchase history, and loyalty program information.

POS Systems 52

POS Systems Training Budgeting Reservations 52

Xotels

NOVEMBER 23, 2023

Trends in our Industry We see 3 most important trends in the coming years to stay on top of: Need for Higher Level Customer Service Consumer Trends New Concept Trends Curious to hear our in-depth thoughts about these trends? Hotel Management Strategies If you want to read more about management strategies on everything hotel management?

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Xotels

NOVEMBER 23, 2023

Trends in our Industry We see 3 most important trends in the coming years to stay on top of: Need for Higher Level Customer Service Consumer Trends New Concept Trends Curious to hear our in-depth thoughts about these trends? Hotel Management Strategies If you want to read more about management strategies on everything hotel management?

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Synergy Suite

DECEMBER 22, 2022

However, the most common negative results include: Poor Customer Service. The customer suffers the most without a uniform system for the kitchen and the front of the house. Training must outline the ideal customer experience from beginning to end. Guest and Customer Service Principles.

Training 52

Training Document Information Server 52