Les Roches

OCTOBER 23, 2023

There are many roles in hospitality management that allow you to work as part of the fast-paced world of sales operations and marketing campaigns, such as sales manager, event management or marketing manager. They also research strategies and analyze the success of previous sales and marketing programs to make new strategic plans.

Marketing 52

Marketing Strategic Planning Travel and Tourism Guest Satisfaction 52

Lithos POS

DECEMBER 19, 2023

Like all the business the business model also needs strategic planning to succeed. In the front-of-house, he is responsible for customer service, reservations, and the overall dining experience. They manage staff schedules, handle customer inquiries or concerns, and contribute to creating a welcoming atmosphere.

Front of House 52

Front of House Scheduling Communication Bookkeeping 52

SiteMinder

FEBRUARY 14, 2024

Guest experience and satisfaction Trends like mobile check-in/check-out, in-room technology, and AI-driven customer service can significantly elevate the guest experience, making it more convenient, personalised, and engaging. When it comes to luxury vs budget travel , travellers are willing to spend more – where they see value.

Travel and Tourism 59

Travel and Tourism Marketing Catering Book 59

Les Roches

DECEMBER 27, 2022

They plan, project manage, monitor, and direct day-to-day business development activities and coordinate across different departments. Creating company budgets and monitoring finances to ensure financial targets are met across departments. Director of Business Operations responsibilities. What makes a good Director of Operations?

Communication 52

Communication Hospitality Management Strategic Planning Budgeting 52

Les Roches

DECEMBER 28, 2022

Digital transformation involves integrating technology into all areas of the business, changing how the organization operates, and ultimately improving the customer experience. Whether it’s a restaurant, hotel, or events company, digital transformation is a vital component for modern, thriving businesses. Ready to find out more?

Book 52

Book Customer Service Information Concierge 52

Les Roches

JANUARY 11, 2024

The focus is on ide­ntifying and capitalizing on new growth opportunities within the curre­nt customer base as well as attracting ne­w customers. Key areas of improve­ment include sales, marke­ting, customer service and product offe­rings, with the ultimate goal of maximizing revenues in all possible areas.

Definition 52

Definition Pricing Training Marketing 52

Xotels

NOVEMBER 23, 2023

Trends in our Industry We see 3 most important trends in the coming years to stay on top of: Need for Higher Level Customer Service Consumer Trends New Concept Trends Curious to hear our in-depth thoughts about these trends? Main responsibilities: Help plan travel itineraries, process payments, and address any booking issues.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40