InnQuest

APRIL 3, 2023

For example, using a property management system (PMS) can automate guest check-in and check-out, invoicing, and room assignment tasks. For instance, online booking systems, channel managers, and revenue management software can help you manage reservations, room rates, and availability across different channels.

Property Management 222

Property Management Training Special Events Guest Satisfaction 222

Revenue Hub

MAY 17, 2024

The properties that have meaningfully increased their direct booking rates, overall loyalty and guest satisfaction have done so by fully committing to a data-driven approach that forges memorable moments across every interaction point along each guest’s journey. This is how you elevate your property to being well loved by guests.

Marketing 82

Marketing Travel and Tourism Book Communication 82

Hotelogix

JANUARY 31, 2024

It's not just about the amenities or the quality of the room; it's about the entire journey of your guests, from the moment they consider booking to the moment they leave your property and even beyond. This could mean user-friendly booking systems, efficient check-in procedures, and readily available assistance.

Guest Services 130

Guest Services Customer Service Demo Book 130

SiteMinder

OCTOBER 5, 2023

It offers a suite of tools that allow you to manage your Expedia listings across various online travel agencies (OTAs) that are part of the Expedia Group. It allows you to manage bookings, adjust nightly rates, availability, and streamline inventory management. A particularly useful feature is the rate management tool.

Competitive Analysis 59

Competitive Analysis Book Information Property Management 59

Revenue Hub

JUNE 27, 2023

The properties that have meaningfully increased their direct booking rates, overall loyalty and guest satisfaction have done so by fully committing to a data-driven approach that forges memorable moments across every interaction point along each guest’s journey. This is how you elevate your property to being well loved by guests.

Marketing 90

Marketing Book Travel and Tourism Communication 90

InnQuest

SEPTEMBER 13, 2022

In addition, chatbots can be useful for marketing purposes because of the huge amount of data they collect, and they allow hotels to promote special events and promotions directly to customers. The booking engine is what allows customers to book rooms and other facilities in a hotel online.

Housekeeping 130

Housekeeping Book Guest Satisfaction Information 130

SiteMinder

NOVEMBER 30, 2023

It encompasses advanced booking engines, property management systems, customer relationship management (CRM) software, AI-driven chatbots, and more. Once upon a time your guests would book over the phone, by walking into a hotel, or through a travel agent.

Guest Satisfaction 52

Guest Satisfaction Book Property Management Pricing 52