InnQuest

OCTOBER 5, 2022

As time progresses, direct bookings are becoming an integral part of every hotel’s distribution mix. After all, paying hefty commissions for third-party bookings isn’t the most desirable way to handle business. Hoteliers across the globe understand this and are now focusing on how to get more direct hotel bookings for their business.

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Book Pricing Reservations Information 217

Revenue Hub

FEBRUARY 15, 2024

Last-minute bookings are bookings that arrive days, hours, or minutes before the guests do. While these bookings can be trickier to handle (no one likes doing things last minute), they are worthwhile to pursue. Hint: There are OTAs specifically geared towards late bookings. Here is how to land guests in a hurry.

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Book Housekeeping Article Reservations 96

SiteMinder

MARCH 13, 2024

What is a hotel booking app? A hotel booking app is an application or website that travellers use to book a stay at a hotel. Often travellers will use apps via their mobile devices to research, book, and pay for hotel accommodation. Table of contents Why should you be aware of the best hotel booking apps?

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Book Reservations Blog Housekeeping 78

Revenue Hub

NOVEMBER 2, 2023

Marketing efforts are usually front of mind when it comes to boosting bookings, but what’s behind a good marketing strategy? NB: This is an article from WebRezPro In more ways than one, your property management system (PMS) is at the heart of driving reservations—not just managing them.

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Book Guest Services Article Marketing 96

Revenue Hub

JUNE 7, 2023

A hotel booking engine is a crucial tool for hotels and accommodation providers in today’s time. Subscribe to our weekly newsletter and stay up to date To make this possible having a robust online booking system is really important to help you reach your revenue goals.

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Book Guest Satisfaction Pricing Reservations 85

Revenue Hub

NOVEMBER 2, 2022

There’s no instant way to improve your direct bookings, but these hotel direct booking strategies can enhance the guest experience from pre-booking and beyond. Read on to learn four strategies to improve direct bookings with first-time guests and brand-loyal travelers. PROVIDE AN EASY DIRECT BOOKING EXPERIENCE.

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Book Reservations Communication Information 84

STAAH

JANUARY 22, 2024

The Malaysian resort turned to STAAH to resolve its connectivity challenges and saw an immediate increase in bookings once connected. Connectivity challenges Prior to STAAH managing connections with multiple OTAs, ensuring correct inventory allotment and rates was challenging. Everything you’d expect from a Malaysian beach resort.

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Book Reservations Property Management Pricing 86

Revenue Hub

APRIL 21, 2023

Direct hotel bookings are reservations that a guest makes directly with a property. NB: This is an article from Fuel Travel A direct booking is made with the hotel itself, rather than via a third-party such as an online travel agent, meta-search site, a managed travel service, or similar.

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Book Reservations Article Property Management 70

Revenue Hub

NOVEMBER 23, 2022

Eighty-three percent of US travelers would rather book online, but that leaves approximately a fifth who would not. However, not all customers who call are ready to book. A phone call is a prime opportunity to make a direct booking and strengthen the customer relationship, so staff need to handle phone enquiries with finesse.

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Book Reservations Property Management Article 80

Hotelogix

APRIL 22, 2024

Importance of Analysing Hotel Data Hotel data encompasses various information, from guest bookings and preferences to revenue figures and occupancy rates. For instance, by analyzing stay patterns and booking sources, you can optimize your marketing campaigns and pricing strategies to attract the right audience at the right time.

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Guest Satisfaction Book Pricing Reservations 130

SiteMinder

OCTOBER 15, 2023

What are booking channels? Booking channels are platforms by which your hotel can accept reservations online or offline. Examples of booking channels include your own website, online travel agents like Booking.com, metasearch sites like Google, traditional travel agencies, global distribution systems (GDS), and more.

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Book Travel and Tourism Reservations Blog 59

InnQuest

JANUARY 5, 2023

Some of the key highlights of roomMaster Anywhere include a powerful channel manager , a customizable booking engine , front desk services, a payment solution, a performance reporter, and an integrated hotel CRM. In conclusion, a cloud-based property management system has multiple advantages over the traditional approach.

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Property Management Book Catering Reservations 224

Hotelogix

DECEMBER 25, 2023

A Hotel Property Management System (Hotel PMS System) is a solution that streamlines and automates the daily operations of a hotel. It is a powerful tool that efficiently enables hotel managers/owners to manage guest reservations, room assignments, check-ins, check-outs, billing, housekeeping, and many other essential tasks.

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Book Reservations Housekeeping Property Management 147

Revenue Hub

APRIL 9, 2024

Focus on Direct Bookings: Direct bookings are the “cheapest” room bookings, coming in without any commission or fees. Encourage guests to book directly through your website by offering exclusive perks and personalized experiences. Digital marketing is your way to get new, loyal guests that book directly.

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Book Reservations Article Marketing 102

InnQuest

SEPTEMBER 5, 2023

Effective hotel inventory management relies on technology solutions like Property Management System s (PMS), Channel Managers, and Revenue Management Systems (RMS) to automate tasks, analyze data and make informed decisions. Proper maintenance is crucial for guest services and reservations.

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Guest Satisfaction Maintenance Pricing Book 218

STAAH

JUNE 6, 2023

A hotel booking engine is a crucial tool for hotels and accommodation providers in today’s time. If you are a smart hotelier or any type of accommodation provider, you would not want to miss the chance of converting your website visitors from an OTA (or any other source) and bag the commission-free direct bookings.

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Book Pricing Blog Guest Satisfaction 72

SiteMinder

MAY 16, 2023

Table of contents Introduction from SiteMinder: The bleisure market and hotel booking trends Following the pandemic, the bleisure market changed from a growing niche to a mainstream source of bookings for accommodation providers. Read on to learn more about it from Homelike, the platform of choice for midterm bookings.

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Book Maintenance Scheduling Blog 105

InnQuest

APRIL 3, 2023

For example, using a property management system (PMS) can automate guest check-in and check-out, invoicing, and room assignment tasks. For instance, online booking systems, channel managers, and revenue management software can help you manage reservations, room rates, and availability across different channels.

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Property Management Training Special Events Guest Satisfaction 222

Hotelogix

JANUARY 30, 2024

The report also covers cancellations, no-shows, and temporary reservations for the day. Hotel Guest Report This report encompasses a detailed guest history, storing every reservation, including guest names, contact information, nationality, previous stay records, and specific preferences like room choices or food and beverage selections.

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Housekeeping Reservations Budgeting Book 147

STAAH

FEBRUARY 14, 2024

In the dynamic landscape of the hospitality industry, efficient management of room inventory, rates, and reservations is paramount for success. A Central Reservation System (CRS) stands as the nerve center of a robust hotel distribution strategy. Benefits What is CRS? Who can avail this feature?

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Reservations Book Guest Satisfaction Pricing 88

Revenue Hub

APRIL 19, 2024

In the realm of boosting direct bookings, numerous hotels find themselves constrained by a finite set of strategies. What many hoteliers may not know is regardless if you (as the property manager) are participating in a metasearch campaign, you are already showing up with a rate.

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Marketing Book Article Reservations 94

Hotel Business

FEBRUARY 21, 2024

Key highlights of the partnership include: The integration of Cloudbeds’ property management system (PMS) with iHotelier’s central reservation system (CRS) will provide hoteliers with a seamless solution to manage reservations, streamline operations and maximize revenue.

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Reservations Property Management Book Hospitality Management 72

STAAH

FEBRUARY 5, 2023

Hompton by the Beach Penang has managed to dramatically reduce manual admin while boosting bookings and revenue after adopting the STAAH channel manager. From manual updates to system integration Hompton by the Beach had a problem not alien to a number of small to mid-sized properties.

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Book Reservations Property Management Training 77

InnQuest

SEPTEMBER 26, 2023

Use Technology Wisely In today’s digital age, technology plays a vital role in hotel management. Utilize hotel management software to streamline booking processes, track guest information and manage reservations efficiently. Book a demonstration of our award-winning hotel management software here.

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Scheduling Blog Book Reservations 219

Revenue Hub

MARCH 11, 2024

It is calculated by estimating the total profit generated by a customer for the entire duration of their patronage and takes into account how many repeat bookings they’ve made, gross revenue from the customer, and the length of the relationship (churn rate). Filter by repeat guests and get the lowdown on your most valuable crowd.

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Reservations Book Article Information 88

InnQuest

MARCH 2, 2023

This includes everything from online booking systems and inventory management to customer relationship management tools. For example, you can use a property management system (PMS) to manage your reservations, guest information, and room assignments.

Customer Service 224

Customer Service Training Guest Satisfaction Property Management 224

Hotelogix

OCTOBER 3, 2022

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Reservations Property Management Book Marketing 287

InnQuest

SEPTEMBER 12, 2023

It handles guest reservations, check-in/check-out processes, and room assignments and provides concierge services. This includes advertising, promotions, pricing strategies and partnerships with travel agencies and online booking platforms. Human Resource Management: Managing the hotel’s workforce is essential.

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Maintenance Guest Satisfaction POS Systems Housekeeping 220

Hotelogix

NOVEMBER 13, 2023

To combat this, hotel revenue managers devise an overbooking strategy that aims at profit maximization What is overbooking in a hotel ? Overbooking in hotels or double booking occurs when a hotel allows booking for more rooms than what is available on any given night. It also increases your profit margin.

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Book Reservations Training Customer Service 147

STAAH

MARCH 28, 2024

Her career in hospitality and travel began with a role as a tour operator in Kuala Lumpur, where she managed FIT and group bookings while honing her skills in crafting tour packages. The pivotal moment in Cicilia’s career came when she recognized the burgeoning potential of online booking platforms for the travel industry.

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Business Development Travel and Tourism Reservations Book 91

InnQuest

SEPTEMBER 28, 2022

Key Pillars of a Guest-centric Cloud Property Management System. When it comes to producing a top-notch guest experience, your hotel management system is your best asset. InnQuest’s award-winning hotel management software is known to simplify operations, boost revenue and support business growth. To Wrap It Up.

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Property Management Catering Housekeeping Maintenance 130

InnQuest

OCTOBER 25, 2023

They not only enhance guest experiences and drive bookings but also streamline processes, offering a valuable solution to the perpetual staffing challenges in the hospitality industry. Initially, basic chatbots were utilized for answering common inquiries, supplying fundamental hotel details, and facilitating room reservations.

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Guest Satisfaction Reservations Book Information 130

Boutique Hotel News

DECEMBER 12, 2022

Worldwide: Hotel management system RoomRaccoon has integrated with Cendyn’s Pegasus Central Reservation System (CRS) to enable hotels distribute rates, availability and inventory on global distribution systems. The business has over 400 integrations. .

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Reservations Information Events Property Management 130

InnQuest

OCTOBER 3, 2023

Real-time Updates: Thereafter, integration with property management system s (PMS) provides real-time updates on room availability and pricing. This ensures that guests are always presented with accurate information, reducing the likelihood of overbooking or reservation errors. Get in touch with us now!

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Guest Satisfaction Information Property Management Blog 221

InnQuest

JANUARY 26, 2023

Hotel management solutions give hoteliers easy-to-use tools that streamline and automate their operations and improve guest experiences. Applications of such solutions involve booking engine s, hotel CRM , channel managers, revenue management systems (RMS), etc.

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Reservations Housekeeping Property Management Book 136

Revenue Hub

JUNE 1, 2023

Most cloud-based channel managers, including STAAH , are integrated with a hotel’s property management system (PMS), making the booking process even more seamless. The channel manager picks reservation and rates updates made in the PMS and immediately distributes them to the connected channel.

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Book Reservations Article Pricing 84

SiteMinder

AUGUST 28, 2022

It’s well established by now that OTAs (online travel agencies) are crucial for your hotel’s booking success, both as a marketing and distribution channel, particularly as online travel bookings continue to grow. Your product – For instance, certain channels will specifically service luxury properties.

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Book Reservations Blog Download 52