Revenue Hub

AUGUST 22, 2023

Dynamic pricing is vital for hotel success today, but only some operators can see beyond the guestroom when applying this technology. NB: This is an article from IDeaS Many factors impacting guestroom dynamic pricing, like seasonality and occupancy, also play a role when optimizing event revenue. What could that look like in practice?

Pricing 89

Pricing Events Book Guest Retention 89

Revenue Hub

JULY 20, 2023

This allows you to maintain full control over the booking process and also saves costs on commissions to third-party booking platforms. Below are the steps and aspects to consider for a successful direct booking strategy: 1. Below are the steps and aspects to consider for a successful direct booking strategy: 1.

Guest Retention 62

Guest Retention Book Customer Service Article 62

Revenue Hub

JANUARY 11, 2024

By tracking and analysing customer journeys through cookies, hotels gain insights into guest behaviour, engagement, and other valuable metrics. This data-rich approach enables hotels to measure guest retention, acquisition rates, and consumer engagement scores, providing a solid foundation for strategic decision-making.

Guest Satisfaction 86

Guest Satisfaction Pricing Guest Retention Catering 86

Revenue Hub

FEBRUARY 21, 2023

The answer is simple – positive reviews lead to more bookings, and more bookings lead to higher revenue. Additionally, hotels with higher review scores are more likely to be ranked higher in search results, making them more visible to potential guests. Reputation management also plays a role in guest retention and loyalty.

Guest Retention 87

Guest Retention Book Article Pricing 87

eZee Absolute

AUGUST 10, 2023

The majority of family bookings typically include at least one child, and this often gives rise to distinct requirements throughout their stay. This makes business travellers less price-sensitive and leisure travellers a bit more price sensitive. Loyalty Programs Loyalty programs play a crucial role in guest retention.

Marketing 52

Marketing Book Budgeting Information 52

eZee Absolute

AUGUST 29, 2023

Streamlined hotel operations can significantly impact a hotel’s bottom line by enhancing guest retention , attracting positive reviews, and optimizing resource utilization. When guests feel that their unique needs and preferences are acknowledged, they’re more likely to return and recommend the hotel to others.

Housekeeping 91

Housekeeping Training Guest Services Communication 91

Hotelogix

OCTOBER 18, 2023

So, how much does it cost to acquire a booking at your hotel? However, it's much more complicated than that, so understanding what GAC is and how to calculate Guest Acquisition Cost (GAC) correctly is crucial. Promotions, discounts, and special offers are practical tools to attract new guests, especially during off-peak seasons.

Guest Retention 100

Guest Retention Marketing Pricing Training 100