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Hospitality training: Courses and programs for hotels

SiteMinder

This training covers a wide range of areas including customer service, communication, problem-solving, and operational management. To enhance cross-departmental communication, ensuring a seamless guest experience. I have seen an increase in direct bookings, the revenue has increased, and it has reduced human error.

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AI – what it means and what hoteliers are asking about this technology?

STAAH

Today, the collection of customer data, combined with the improvements to computer technology, means that AI can be utilised for a huge range of functions, from basic customer service to personalisation tasks, and more advanced problem-solving. What does AI mean for hoteliers?