Les Roches

DECEMBER 27, 2023

They need excellent communication and interpersonal skills, should be able to multitask, maintain composure under pressure and demonstrate a high level of professionalism.

Guest Services 52

Guest Services Definition Customer Service Concierge 52

Les Roches

DECEMBER 21, 2022

Overseeing other front desk employees, as well as concierges. . How to become a guest relations manager. One of the best routes into guest hospitality is to study a practical, hands-on degree, such as our bachelor’s degree in hospitality management. What is the difference between guest relations and guest services?

Hospitality Management 52

Hospitality Management Guest Services Communication Concierge 52

Modern Restaurant Management

NOVEMBER 11, 2019

According to the data, 65 percent of Americans would choose one hotel over another if that hotel stay includes complimentary breakfast, and 51 percent would be more inclined to book a hotel room that includes a complimentary drink or meal upon arrival. Loyalty rewards for their restaurants and bars: Almost 1 in 3 (32 percent).

Book 119

Book Reservations Communication Customer Service 119

Hotelogix

OCTOBER 18, 2023

With faster service delivery for room service, dining, and other amenities, you can increase guest experience and satisfaction. Efficient Service Management: POS systems enable seamless management of different hotel services, such as room service, restaurant orders, spa bookings, and more.

POS Systems 130

POS Systems Guest Satisfaction Training Front of House 130