Remove Back of House Remove Property Management Remove Reservations Remove Software
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Everything You Need To Know About Hotel Operations Management

InnQuest

It handles guest reservations, check-in/check-out processes, and room assignments and provides concierge services. Housekeeping: Housekeeping is responsible for maintaining the cleanliness and orderliness of guest rooms, public areas, and back-of-house spaces. Adopt cloud-based solutions for scalability and flexibility.

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Stayntouch raises $48M in strategic growth equity investment

Hotel Business

Stayntouch , a cloud hotel property management systems (PMS) company, has secured $48 million in financing in a strategic growth equity investment led by Sixth Street Growth , the technology growth investing arm of Sixth Street. In October 2022, the company launched Stayntouch 2.0,

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Cloudbeds forms strategic partnership with Amadeus

Hotel Business

Hospitality management software provider Cloudbeds has formed a strategic partnership with Amadeus , a provider of advanced technology solutions for the travel industry.

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Everything you need to know about a hotel PMS and what it does

SiteMinder

Technology in the hotel industry continues to advance at a rapid pace and hotel property management software (PMS) remains essential for hoteliers looking to improve how they run their business. The key to reaping the benefits of an effective hotel management software system is to select the right one for your property.

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Q&A with Amanda Williams, Solonis

Hotel Business

One major issue some hoteliers face is that their property management systems only do the bare minimum and don’t support ongoing growth and scalability. In a post-COVID hospitality landscape, we need our technology to help optimize guest interaction, support front-desk and back-office staff and drive data-backed business decisions.

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ESA selects HotelKey for CRS

Hotel Business

Cloud-based hospitality platform HotelKey added its central reservation system (CRS) to an already existing portfolio of its products in use at Extended Stay America (ESA). ESA has worked with HotelKey for its property management system (PMS) since 2018, and for the HotelKey Call Center Module (Find & Reserve) since 2020.

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A guide to hotel departments, operational areas and building functions

SiteMinder

Job titles and roles within the front of house department vary depending on the size and type of hotel. However, some of the positions you might expect to find at front of house can include: Receptionist. Reservations agent. Hotel manager (or front of house manager). Night duty manager (or night auditor).