article thumbnail

Hospitality training: Courses and programs for hotels

SiteMinder

This training covers a wide range of areas including customer service, communication, problem-solving, and operational management. To develop effective interpersonal communication skills for better interaction with guests and team members. To enhance cross-departmental communication, ensuring a seamless guest experience.

article thumbnail

Worried about How To Boost Employee Morale and Retain Restaurant Staff ? Try these 5 Strategies!

The Restaurant Times

Promoting a healthy work culture requires mindful action plans that will provide emotional and psychological support to employees. . Promote transparent communication with staff by holding review meetings regarding the managers. Create a healthy work environment and a happy and welcoming team culture will naturally follow.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Fast Food Restaurant Management – Diving deeper

Lithos POS

Like all the business the business model also needs strategic planning to succeed. Imagine your restaurant as a complex business where each part, from the kitchen staff to the front-of-house team, plays a crucial role in creating a premium dining experience. He has duties in both the front-of-house and back-of-house operations.

article thumbnail

Everything you need to know about a hotel PMS and what it does

SiteMinder

Cloud-based PMS solutions are a superior way to automate and accelerate all the important processes at your hotel including; Taking and confirming bookings, Managing reservations, Generating bills and reports, Check-in/out, Room transfers, Checking/editing availability, Guest communication. Hotel property management system integration.

article thumbnail

Streamline the Rush: Solving the Pain Points Created by Delivery Apps

Modern Restaurant Management

The modern restaurant ecosystem demands that businesses of all shapes and styles, from full-service fine dining to quick-serve fast-casual, incorporate third-party delivery systems into their business models, strategic planning, Front and Back of House training and physical design.

article thumbnail

What is Hotel Management?

Xotels

From front-of-house functions like guest reception and concierge services to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management. Good communication skills in English and a positive personality are prerequisites.

article thumbnail

What is Hotel Management?

Xotels

From front-of-house functions like guest reception and concierge services to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management. Good communication skills in English and a positive personality are prerequisites.