Back of House Budgeting Customer Service Service Management 
Synergy Suite
MARCH 20, 2024
Front of house staff also work closely with kitchen employees to ensure that orders are delivered promptly and accurately. In addition to providing excellent customer service, front of house staff are responsible for maintaining a clean and organized dining area, processing payments, and managing reservations.
Modern Restaurant Management
JUNE 30, 2021
Personalization of offers – as part of loyalty programs or across owned and paid channels – will provide highly valuable and contextual customer interactions that more efficiently drive customer behavior. Managing down third-party fees will improve margins as labor costs continue to rise.
Synergy Suite
NOVEMBER 30, 2023
Labor costs can be further divided into two main categories: Back-of-House (BOH) Labor: This includes kitchen staff, such as chefs, cooks, and dishwashers, who are responsible for food preparation and maintaining kitchen cleanliness.
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