Les Roches

JULY 18, 2023

When we’re at a hotel, resort or other hospitality venue, we often say we expect good customer service. This is vital in the hospitality industry where customers are the lifeblood of the business and, if you want a career in hospitality management , you’ll need to understand customer service.

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Customer Service Guest Satisfaction Guest Services Training 52

Les Roches

DECEMBER 30, 2023

In this article, we will delve­ into the key differe­nces betwee­n products and services in the hospitality industry. Service is an art Ready to pursue excellence in hospitality management? The main distinguishing features are: Guest services primarily focuses on welcoming guests and ensuring their comfort.

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Guest Services Concierge Definition Customer Service 95

Les Roches

DECEMBER 27, 2023

Catering to the needs of guests and ensuring their satisfaction is a fundamental aspect of running a successful hospitality business and achieving customer excellence. We also look at guest experience and the skills required to excel in guest services jobs.

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Guest Services Definition Customer Service Concierge 52

Les Roches

AUGUST 10, 2023

Depending on the type of hospitality and tourism business, front-of-house roles typically require a combination of customer service and technical skills. Hospitality management encompasses a wider range of services and sectors such as restaurants, tourism and event planning.

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52

Les Roches

DECEMBER 30, 2022

In this article, we’ll go over what exactly you can expect when you look for work in one of the major airlines, including how rewarding it can be to work in the hospitality side of the business. . Why is hospitality important to the airline industry? In the airline industry, hospitality is different and unique.

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Concierge Hospitality Management Document Marketing 52

Les Roches

MARCH 23, 2023

If you’re looking at hospitality as a career , then it’s important to know the facts when it comes to Airbnb vs hotel and what the future could hold for both of these business models. In this article, we will go over the differences between Airbnb and hotels, including their benefits and limitations.

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Travel and Tourism Concierge Pricing Catering 52

Les Roches

MARCH 16, 2023

Whether you are hoping to learn more about the qualifications you require or wish to understand how to start your career in luxury travel, we explore how to become a luxury hotel advisor and answer some frequently asked questions in this article. What does a luxury hotel advisor do? The role of a luxury hotel advisor is diverse.

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Travel and Tourism Training Hospitality Management Catering 52