7 Shifts

JANUARY 31, 2024

This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience.

Scheduling 158

Scheduling Front of House Training Customer Service 158

Lithos POS

DECEMBER 19, 2023

He acts as an accountant, overseeing invoices, payroll, profit and loss statements, and tax records. In the front-of-house, he is responsible for customer service, reservations, and the overall dining experience. Their coordination matters in customer service. Everything you can is related to the customer.

Front of House 52

Front of House Scheduling Communication Bookkeeping 52

7 Shifts

JANUARY 31, 2024

This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience.

Scheduling 78

Scheduling Front of House Training Customer Service 78

SiteMinder

OCTOBER 11, 2022

It is a complex role involving day-to-day administration, staff management, general operations, accounting and budgeting, fielding customer complaints and enquiries, menu engineering, and ensuring health and safety compliance. Generally, a hotel restaurant will have two types of customers: hotel guests and external guests.

Customer Service 52

Customer Service Reservations Book Marketing 52

Synergy Suite

JUNE 27, 2023

Accounting and Financial Management Vendor and purchasing data are essential for accurate accounting and financial management. Integrated purchasing and accounting systems ensure seamless flow of information related to invoices, payments, and cost allocation.

POS Systems 52

POS Systems Scheduling Information Procurement 52

Les Roches

APRIL 3, 2023

Menu planning and development are also often up to the manager and head chef. Ensuring excellent customer service The hospitality industry relies heavily on excellence in customer service. Managers should strive to create an environment where customers feel welcomed and special.

Budgeting 52

Budgeting Customer Service Communication Training 52

Xotels

NOVEMBER 23, 2023

Trends in our Industry We see 3 most important trends in the coming years to stay on top of: Need for Higher Level Customer Service Consumer Trends New Concept Trends Curious to hear our in-depth thoughts about these trends? Hotels become more than stays; they’re immersive stories, blending comfort, tech, and warm hospitality.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40