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CoralTree debuts vacation rental collection

Hotel Business

CoralTree’s parent company, Lowe, launched its hospitality management business in 1973 to provide residential resort management services. In late 2023, we substantially grew our portfolio of vacation rentals and are excited to further expand, operationalize and brand this collection to highlight our expertise in this area.”

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Exploring the world of guest services: from definitions to job descriptions

Les Roches

Bachelor of hospitality management Difference between guest services and customer service While guest services and customer service are often used interchangeably, there are subtle differences that separate them. They may also help customers with membership sign-ups and renewals.

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Hyatt to launch Homes & Hideaways by World of Hyatt

Hotel Business

Lowe acquires Destination Residential Management The Destination Residential Management business Lowe acquired consists of management agreements for individually owned resort residences across 36 properties in Colorado and Hawaii, as well as many of the properties’ homeowners associations (HOAs).

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High paying jobs in hospitality: what to expect and how to prepare yourself

Les Roches

There are lots of career paths you can consider in the hospitality industry, especially once you have completed professional qualifications such as a hotel management degree. As with most industries, the highest-paying jobs in hospitality are management roles. Why are high-paying jobs in hospitality in demand?

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Customer service vs. customer support: what’s the difference?

Les Roches

Understanding the differences between these two approaches is essential for working in hospitality management as they are both critical to providing a positive customer experience and strengthening customer engagement. Why not get started with a bachelor of hospitality management ?

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Customer service experience and how to excel in this key area

Les Roches

Concierge and guest services roles that provide assistance and personalized recommendations, arrange transportation, make reservations, and source local information. Master the fundamentals of customer service and hospitality management and take your career to the next level.

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How to create a business plan for a hotel

Les Roches

For this, you will need to provide well-reasoned, yearly projections that take into account peak seasons and off-peak periods – and it’s the same in a large or small hotel plan. Risk management Risk management is essential in any sector, including the hospitality industry.