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Hyper Nimbus launches AI-powered HMS

Hotel Business

Smart concierge: Hyper Nimbus uses conversational agents to provide guests with 24/7 support. The Smart Concierge intelligently parses, coordinates and assigns requests—whether for room service, maintenance issues or special amenities—ensuring rapid resolution.

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M3 unveils CoreSelect

Hotel Business

M3 Accounting Services Inc. has launched its new web-based accounting platform, M3 CoreSelect. The company has introduced technology throughout the application that centers around its M3 Concierge in-app assistance tool. It delivers necessary data import automation for key stats and metrics. “M3

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The Next Generation of the Dining Experience

Modern Restaurant Management

Rise of the Restaurant Concierge. By leveraging new technologies that empower customers to better control their experience, servers are gradually becoming “concierges” of restaurants. Or, once a menu item is being reviewed, in that micro-moment the up-sell items can be presented as a "goes well with" item.

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A comprehensive overview of job positions within a hotel

SiteMinder

Duties include training and managing various other hotel front desk positions such as receptionists and concierge. The concierge’s job is to greet guests and assist with queries. A reservation agent is similar to a concierge but their duties are limited to making reservations for guests. Front of house manager.

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A guide to hotel departments, operational areas and building functions

SiteMinder

Job titles and roles within the front of house department vary depending on the size and type of hotel. However, some of the positions you might expect to find at front of house can include: Receptionist. Hotel manager (or front of house manager). Assistant hotel manager (or assistant front of house manager). Making beds.

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High paying jobs in hospitality: what to expect and how to prepare yourself

Les Roches

These include: Hospitality manager Hotel management Resort management Event management Back-of-house and housekeeping management Food and beverage director Careers in luxury hospitality Revenue and finance management. For example, working as a personal concierge could mean helping arrange special services for individual guests.

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What is Hotel Management?

Xotels

From front-of-house functions like guest reception and concierge services to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management. Ensure guest satisfaction, respond to requests promptly, and maintain a proper dining experience.