2019 Customer Service Marketing Service Management 
Modern Restaurant Management
JULY 19, 2021
From kitchen staff to waitstaff and janitors to managers, the industry is faced with one of the tightest labor markets in years amid an economic recovery from one of the worst crises in living memory. First, the amount of time managers spend recruiting can have a distracting domino effect on food service operations.
Modern Restaurant Management
NOVEMBER 11, 2019
The acquisition is expected to close during the fourth quarter of 2019. Restaurant Magic’s software leverages business intelligence and automation technologies to decrease food costs, manage labor and improve overall customer service. MoPho : Vietnamese fusion cuisine created by Chef Michael Gulotta.
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Modern Restaurant Management
OCTOBER 16, 2019
“We’re excited to be launching our first market in our backyard, sunny Los Angeles,” said Stephen Klein, Co-Founder, and CEO. Rather than assigning people to prep stations or at checkout, Ono takes advantage of automation to free people up to do what they do best; customer service/engagement and education.
Modern Restaurant Management
OCTOBER 29, 2020
“We believe technology like Flippy ROAR can improve customer service and kitchen operation. Lunchbox will also focus on acquiring top-tier talent and invest in further development on its platform and expand to new markets. ” Lunchbox Secures Funding.
Modern Restaurant Management
MARCH 1, 2022
To accurately assess the underlying trends of restaurant performance, RMS compared 2021 sales and traffic to pre-pandemic 2019 data. percent over 2019, and average check increased by a remarkable 22.9 “Traffic is down, but the relative increases in average check indicate that QSRs haven’t lost customer segments.
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