Les Roches

DECEMBER 27, 2023

While navigating its complexities may se­em challenging, this guide provide­s insights and actionable tips to help you exce­l in management in the hospitality industry. What is hospitality management? It involves various responsibilitie­s such as customer service, house­keeping and overseeing staff.

Travel and Tourism 52

Travel and Tourism Hospitality Management Communication Customer Service 52

SiteMinder

FEBRUARY 29, 2024

Hospitality training courses for hotels Whether it’s mastering the art of management, ramping up sales numbers, delivering top-notch customer service, or leading a team to glory, there’s a course out there tailored just for the needs of your hotel.

Training 52

Training Customer Service Communication Guest Satisfaction 52

Synergy Suite

MARCH 20, 2024

An ideal candidate for this position should have prior experience in a supervisory role within the hospitality industry, excellent communication and problem-solving skills, and the ability to remain calm under pressure. Additionally, a degree in hospitality management or a related field is often preferred.

Front of House 52

Front of House Back of House Server Customer Service 52

Les Roches

APRIL 3, 2023

Managers should look for team members who have a customer-focused attitude and an appreciation for quality food. It’s also up to the manager to ensure employees receive proper training and that their performance meets expectations. Managers should strive to create an environment where customers feel welcomed and special.

Budgeting 52

Budgeting Customer Service Communication Training 52