Hotelogix

JANUARY 31, 2024

Thoughtfully put together by our marketing team, dives deep into the nuances of the guest experience, exploring its definition, journey, and the importance of enhancing it.   What is Guest Experience? It can also include your other services like taxis, gyms, spas, gift shops, etc.  How to Measure Guest Experience?

Guest Services 130

Guest Services Customer Service Demo Book 130

Revenue Hub

OCTOBER 17, 2023

Additionally, has there been education and training for all members of the hotel team and as previously noted in this article, the focus is on “Value.” It is stressed that this is a training and education exercise focused on providing value and assessing competitiveness in a market.

Pricing 97

Pricing Marketing Training Book 97

InnQuest

SEPTEMBER 13, 2022

In addition, chatbots can be useful for marketing purposes because of the huge amount of data they collect, and they allow hotels to promote special events and promotions directly to customers. To sum up, the benefits of automation in hotels and motels are: Improved customer service. Reduced guest wait times.

Housekeeping 130

Housekeeping Book Guest Satisfaction Information 130