Revenue Hub

FEBRUARY 27, 2024

In today’s world, instant digital connectivity is the norm and SMS text marketing has risen to prominence as a key strategy in the hotel industry, pivotal for boosting guest engagement and satisfaction. The Essential Role of SMS Marketing in Hotels SMS marketing is revolutionizing the way hotels communicate with their guests.

Marketing 91

Marketing Communication Guest Services Strategic Planning 91

Hotelogix

DECEMBER 7, 2023

OTAs are now a great marketing resource for hotel owners, allowing them to reach a wider audience and optimize revenue. Choosing the right OTAs to partner with requires research and strategic planning. Of course, the kind of guest reviews/feedback you receive entirely depends on your guest service quality. 

Book 269

Book Budgeting Catering Strategic Planning 269

SiteMinder

FEBRUARY 29, 2024

The program should address the latest trends in guest service, technology, sustainability, and more. Trainees learn how to craft compelling sales pitches, utilise digital marketing tools, and develop strategies to target various market segments.

Training 52

Training Customer Service Communication Guest Satisfaction 52

Les Roches

JANUARY 8, 2024

A number of top hotel brands have embraced automation in the hospitality industry to provide greater comfort and convenience and elevate the guest experience. From booking systems to personalized guest services, automation is playing an increasingly vital role in the hospitality industry.

Housekeeping 52

Housekeeping Training Hospitality Management Travel and Tourism 52

Les Roches

JANUARY 19, 2024

The business plan is a roadmap, outlining important aspects such as market analysis, manage­ment structure, marketing plans, ope­rational strategies, and financial projections. Why do you need a hotel business plan? Why do you need a hotel business plan?

Marketing 52

Marketing Book Accounting Procurement 52

Les Roches

DECEMBER 28, 2023

The role requires efficient management of resources, provision of exceptional guest services, marketing, human resource duties, and staff supervision, all to ensure an enjoyable stay for guests. The culinary arts is the fascinating realm of food.

Housekeeping 52

Housekeeping Training Hospitality Management Accounting 52