article thumbnail

Hospitality training: Courses and programs for hotels

SiteMinder

Hospitality training courses for hotels Whether it’s mastering the art of management, ramping up sales numbers, delivering top-notch customer service, or leading a team to glory, there’s a course out there tailored just for the needs of your hotel.

article thumbnail

Exploring the world of guest services: from definitions to job descriptions

Les Roches

Bachelor of hospitality management Difference between guest services and customer service While guest services and customer service are often used interchangeably, there are subtle differences that separate them.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Exploring career opportunities: Hotel management vs culinary arts

Les Roches

Ranging from chefs to food service managers, bakery artists to sommeliers, the opportunities in this sector are plentiful. What is the difference between hotel management and culinary arts? When comparing hoteĀ­l management and culinary arts, it’s clear these career paths have distinct differences.

article thumbnail

FOH Meaning: What it is and How itā€™s The First Line in Customer Satisfaction

Synergy Suite

For any restaurant owner or manager, understanding and managing front of house operations is crucial to the overall success of the business. Monitoring guest satisfaction, ensuring efficient table turnover, and managing staff effectively are just a few of the many responsibilities that fall under the front of house umbrella.